CAN Procurement Associate (73049) at US Tool Group

Oakville, Ontario, Canada -

Full Time

Start Date

Immediate

Expiry Date

13 Apr, 26

Salary

0.0

Posted On

13 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Order Management, Inventory Coordination, Communication Skills, Problem Solving, Attention To Detail, Time Management, Teamwork, Adaptability, Microsoft Excel, Microsoft Word, Outlook

Industry

Aviation and Aerospace Component Manufacturing

Description

Job Details Job Location: Oakville, ON L6L 5Y7 Job Shift: Day Associate Buyer/Customer Service Oakville, Canada Job Description Who We Are: You will be working for an innovative supplier of industrial products and services that produce Best-in-Class cost savings for our customers. These solutions include: Integrated Supply Chain Management, Production Cutting Tool Reconditioning, Industrial Vending, Custom Value Added Solutions, Information Technology, and Product Engineering. Founded in 1958, we grew to be the largest cutting tool reconditioning firm in North America. Our customers include the largest aerospace and defense contractors in the industry and major manufacturers in the power generation, fluid control, and transportation markets. US Tool Group has been committed to providing quality products and outstanding service, supported by the uncompromising dedication of our employees. About This Opportunity We are looking for a versatile and customer-focused professional who brings a positive, team-oriented attitude and is committed to delivering all-inclusive support across customer service, order management, and on-site inventory operations. This is a hybrid role, divided approximately 50/50 between office-based purchasing and customer support responsibilities with on-site operational activities. This position requires flexibility and the ability to perform physical tasks, including supporting inventory movement, coordinating with warehouse operations, and resolving hands-on problems in a fast-paced industrial environment. The ideal Candidate is energetic, dependable, and collaborative—able to communicate effectively and build strong, respectful working relationships with customers and internal team members alike. Summary of Responsibilities Customer Support & Order Management Action customer requests received through multiple channels, from quote to order Processing and managing orders in the shared inbox as required Provide knowledgeable and timely responses to requests regarding products, pricing, and availability Review and track back-orders with inventory planners and team members; communicate updates clearly and offer alternatives when applicable Resolve issues related to delivery, inventory, and invoicing, including processing returns and replacement orders Build and maintain strong, trust-based relationships with customers to ensure a consistent, best-in-class service experience Inventory, Planning & On-Site Operations Perform planning and inventory coordination activities in collaboration with team members to support customer demand Receive, stock, and organize inventory, including designated areas. Conduct cycle counts and maintain accurate inventory records Replenish all vending machines and Point-of-Use (POU) stations Pull orders from the Tool Crib for customer walk-up requests in a courteous and service-oriented manner Skills and Qualifications 2–3 years of experience in customer service, procurement, inventory, or planning within an industrial environment preferred Positive attitude, team-oriented mindset with the ability to collaborate effectively and contribute to a supportive culture. While comfortable working independently. Strong communication skills, with the ability to build and maintain positive working relationships across departments Ability to adapt to changing priorities while maintaining a high level of accuracy and professionalism Excellent attention to detail, organization, and time-management skills with Proven problem-solving and troubleshooting abilities Strong computer skills, including Outlook, Microsoft Word, and Excel Education High school – Mandatory CEGEP- preferred We provide: Good benefit package including RRSP Paid holiday and paid time off accrual Weekly Pay A work-hard play-hard environment Personal and professional growth Equal Opportunity Employer M/F/Disability/Protected Vet For more information or to request a reasonable accommodation to apply for a position, please contact our Human Resources Department at 573-431-3856. This position requires use of information which is subject to the International Traffic in Arms Regulations (ITAR) and/or the Export Administration Regulations (EAR). Non-U.S. persons selected for this position must meet eligibility requirements for access to export-restricted information. The ITAR/EAR defines a U.S. person as a U.S. Citizen, U.S. Permanent Resident (i.e. 'Green Card Holder'), Political Asylee, or Refugee. Qualifications

Responsibilities

The role involves providing customer support and managing orders, as well as coordinating inventory and on-site operations. The candidate will build strong relationships with customers and ensure a best-in-class service experience.