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Cancellation Clerk at Lake Elsinore Chrysler Dodge Jeep Ram

Lake Elsinore, California, United States -

Full Time

Start Date

Immediate

Expiry Date

02 Jul, 26

Salary

18.0

Posted On

03 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

F&I product cancellations, Accounting reconciliation, Data entry, Attention to detail, Record keeping, Communication, Reynolds & Reynolds, CDK, Chargebacks, Contracts-in-transit, Compliance, Customer service, Documentation management, Refund processing

Industry

Motor Vehicle Manufacturing

Description

Description Pedder Auto Group is seeking a detail-oriented Cancellation Clerk to support our dealership operations by processing F&I product cancellations, including warranties, GAP, and service contracts. This role plays a critical part in ensuring accurate, timely cancellations and refunds, while maintaining compliance and supporting accounting reconciliation. If you are highly organized, process-driven, and thrive in a fast-paced dealership environment, this is a great opportunity to grow your career in automotive operations. Requirements Key Responsibilities Process cancellations of F&I products including service contracts, warranties, GAP, and ancillary products Submit cancellation requests to vendors and track status through completion Ensure accurate calculation and processing of refunds and chargebacks Maintain organized records of all cancellation documentation and correspondence Communicate with customers, lenders, and internal departments regarding cancellation status Work closely with accounting to ensure proper posting and reconciliation Follow up on outstanding cancellations to ensure timely completion and funding adjustments Ensure compliance with state, lender, and dealership policies Qualifications 1+ year of experience in automotive dealership office, accounting, or contracts processing preferred Strong attention to detail and accuracy Ability to manage high-volume, repetitive tasks efficiently Strong communication skills (written and verbal) Experience with dealership systems (Reynolds & Reynolds, CDK, or similar) is a plus Prior experience handling F&I cancellations, chargebacks, or contracts-in-transit (CIT) experience a plus

Responsibilities

The Cancellation Clerk is responsible for processing F&I product cancellations, including warranties, GAP, and service contracts. They must ensure accurate refund calculations, maintain organized records, and coordinate with accounting for reconciliation.