JOB DESCRIPTION

In a world where healthcare challenges continue to evolve, Philips’ mission to improve lives through meaningful innovation is more vital than ever. As a CAPA Facilitator, you will play a critical role in driving quality and continuous improvement across our operations. You’ll be responsible for guiding the Corrective and Preventive Action (CAPA) process—from issue identification through to closure—ensuring robust execution and high-quality documentation throughout. Your expertise will help safeguard compliance, enhance reliability, and support teams in resolving complex problems with precision and accountability.

• Supporting CAPA activities: assessing complex investigations and corrective actions, reviewing test and other complex performance data, leading complex root cause analysis and quality problem solving
• Facilitate product and process CAPA investigations from issue identification through implementation of solution and effectiveness monitoring
• Support CAPA Owner in all aspects of CAPA activity which includes gaining the commitment of cross functional resources, scheduling CAPA team meetings, and ensuring CAPA deliverables per project timelines
• Support CAPA Owners in the presentation of CAPAs during audits and CAPA Review Board meetings
• Mentor cross functional teams with the implementation of appropriate root cause analysis techniques
• Mentor the analyze of quality monitoring data sources and apply statistical techniques to identify existing and potential causes of non-conformances