Primary Job Title: CAPA Process Analyst
Location: Gretna, LA
Shift/Work Schedule: 8 AM to 5 PM.
Date Posted: 7/9/25
Employment Type: Contract

JOB DESCRIPTION:

The CAPA Process Analyst II progresses investigations and other activities through the CAPA program. This role leads cross-functional teams in the use of investigational tools to determine the root cause of nonconformities, ensures that CAPA plans address root causes, and that CA/Client actions are implemented in a timely manner to facilitate the rapid and compliant introduction of new or improved products, processes, and systems.
The analyst ensures that actions are on time, thorough, complete, and meet the needs of the business and customers while also fulfilling required standards and procedural requirements. The role leads a multifunctional team and ensures that all communications, interpersonal interactions, and business behaviors are consistent with the client’s Code of Conduct.

• Leads the investigation of complex and highly technical quality issues to ensure the timely completion of CAPA system activities raised for nonconformances, potential nonconformances, CAPAs, deviations, and/or complaint investigations
• Acts as a subject matter expert on investigation and root cause analysis techniques to ensure that root/potential causes are appropriate and that effective actions are implemented to reduce the occurrence or recurrence of the nonconformance
• Maintains the effectiveness of the CAPA system records to ensure audit-readiness for internal and external quality system audits
• Ensures all CAPA-related documentation is managed in a complete, clear, concise, and controlled manner
• Produces trending metrics and reports to identify, prioritize, and manage further actions as needed
• Provides leadership for the initiation of improvement activities associated with identified trends
• Supports a work environment that ensures team effectiveness by demonstrating cross-functional team collaboration in line with corporate and regulatory requirements
• Ensures effective written and verbal communications
• Prioritizes workload based on the needs of the business
• Supports the attainment of Client Toxicology Laboratories’ goals and objectives
• Ensures compliance with organizational procedures, regulatory requirements, industry standards, and timely completion of CAPAs and audit findings