Capability Expert, Marketing Processes at Philips

Eindhoven, North Brabant, Netherlands -

Full Time

Start Date

Immediate

Expiry Date

26 Apr, 26

Salary

0.0

Posted On

26 Jan, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Process Mapping, Workflow Understanding, Visual Workflows, Microsoft PowerPoint, Visio, Operational Focus, Customer-Focused Mindset, Communication Skills, Collaboration Skills, Attention to Detail, Organizational Skills, Project Management, Marketing Functions, Compliance Requirements, Tool Validation, Continuous Improvement

Industry

Hospitals and Health Care

Description

Job Title Capability Expert, Marketing Processes Job Description The Capability Expert of Marketing Processes is a critical role within Philips’ Health Systems (HS) Marketing Center of Excellence (CoE), responsible for supporting all Marketing CoE members and marketing practitioners in Businesses and Regions. This role involves creating and maintaining clear, concise documents that outline HS marketing practices and ways of working, including process diagrams and workflows. This role is also responsible for managing and maintaining central, global processes in the Philips-wide process database, including mapped tools, compliance requirements, and other business process requirements. Additionally, this position plays an important role in tool validation and enabling tool releases for enterprise-wide marketing IT platforms. The Capability Expert of Marketing Processes will collaborate with various marketing teams to ensure that process and tool improvements are harmonized, efficient, and clearly communicated across the organization. Your role Lead development, maintenance, and continuous improvement of the Health Systems Marketing Process Framework, including visual process diagrams, workflows, and other documentation. Implement best practices and ensure consistency in how workflows and tool updates are documented and communicated. Facilitate workshops and meetings to gather input and feedback on process documentation, and team up with stakeholders (Businesses and Regions) and subject-matter experts (SMEs) to co-create resources intended to guide them in executing processes, standards, and improved ways of working. Work closely with Marketing CoE members to understand and document their centrally defined ways of working (including workflows, tools, KPIs, and compliance requirements). Liaise with Quality and Compliance partners to ensure that the appropriate compliance requirements are embedded into the global processes. Enable platform validation and tool releases in line with digital marketing strategy and tool roadmaps. Drive engagement and deployment plan to communicate changes and updates effectively across the marketing organization. Support process and tool deployment into local Quality Management Systems (QMS) and Management Systems (MS). You will be part of the Marketing Center of Excellence (CoE) in which you will report into the Capability Leader of Marketing Processes. The CoE has a global remit, supporting Businesses and Regions across the globe to accelerate enterprise-wide marketing capabilities at Philips. You will be joining a diverse and international team eager to make an impact for customers and patients. You are the right fit if: Bachelor/Master in Business Administration, Engineering, Information Technology or equivalent. Minimum of 8 years of experience in marketing operations, process management, or a related role Strong skills in process mapping, understanding workflows, and creating visual workflows Proficiency in using tools such as Microsoft PowerPoint, Visio or similar diagramming software Strong operational and execution focus, driven by customer-focused mindset and the ability to connect the dots and be resourceful by referencing and aligning data across various platforms and topics Excellent communication and collaboration skills and ability to build and nurture effective relationships within the matrix by developing strong cooperation with peers across Businesses, Regions, and Functions Strong attention to detail and organizational skills to manage multiple projects and prioritize tasks effectively and experience with project management tools and methodologies Familiarity with various marketing functions, platforms, and processes Ability to work onsite at least three days per week from one of the Philips offices based in the Netherlands. For this role, we’re hiring for a one-year contract, with the opportunity to transition to a permanent position. How we work together We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. About Philips We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others. • Learn more about our business. • Discover our rich and exciting history. • Learn more about our purpose. If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care here. #LI-EU #ConnectedCare At Philips, we believe that every human matters. As a global health-tech leader, we focus on improving people’s health and wellbeing through meaningful innovation. The people who work here share our passion and are motivated to bring this purpose to life. For more than 130 years, we have been creating technologies and innovations that improve people's lives and support healthcare practitioners. Headquartered in the Netherlands and operating in more than 100 countries globally, we focus our advanced technology and deep clinical and consumer insights on Precision Diagnosis, Image Guided Therapy, Enterprise Informatics, Monitoring/ Connected Care, Sleep & Respiratory Care and Personal Health. Together, we deliver better care for more people because we believe that every human matters. That's why we're taking steps to create an environment where we acknowledge and embrace our differences and uniqueness and listen to and value each other's views. When people feel cared for and listened to, they bring their best qualities to work, leading to better collaboration, communication, innovation and success. It is the policy of Philips to provide equal employment and advancement opportunities to all qualified employees and applicants for employment without regard to race, color, religion, sex, pregnancy/childbirth or related medical conditions, age, ethnic or national origin, sexual orientation, gender identity or expression, physical or mental disability, genetic information, citizenship status, veteran or military status, marital or domestic partner status or any other characteristic protected by law. As an equal opportunity employer, Philips is committed to fostering a culture where all are treated with respect and professionalism. To ensure reasonable accommodations for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974 and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223, option 5, for assistance. Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace. Know Your Rights

Responsibilities

The Capability Expert will lead the development and continuous improvement of the Health Systems Marketing Process Framework, ensuring clarity and consistency in documentation. This role involves collaboration with various marketing teams to harmonize process and tool improvements across the organization.