Capability Manager

at  Fujitsu

WHY FUJITSU?

We are an organization with a strong set of values and a history of respecting fairness and equality, whilst promoting diversity, equity and inclusion. We constantly push ourselves to do better and strive to bring together a diverse mix of perspectives and talents in an inclusive environment, where we encourage our people to bring their full selves to work. We call this Be Completely You.

• We put people first. We believe in the power of diversity to drive innovation and our Work180 accreditation, AWEI (Australian Workplace Equality Index) Gold Employer status and Rainbow Tick certification for LGBTI+ inclusion show that we value an inclusive culture.
• We offer tailored career paths across our global organization to support your professional and personal growth.
• Our customers trust us. We have an excellent reputation across the region and globally.
• Best in class reward and recognition programs flexible work, volunteering leave and more.
• We live our values of aspiration, trust and empathy, all day, every day.

As an inclusive employer, Fujitsu aims to recruit a diverse range of talents to help us achieve our purpose. In line with our diversity, equity and inclusion strategy, we welcome applications from women and gender diverse people; Aboriginal and Torres Strait Islander people; Māori and Pacific people; LGBTI+ people; people with a disability; culturally and linguistically diverse people; and veterans and emergency responders. Transgender and gender diverse applicants can request a copy of our Frequently Asked Questions to assist with the recruitment journey by emailing Oceania.Purpose@fujitsu.com.
If you dont tick every box in this job description, please dont rule yourself out. Research suggests that women and other people in underrepresented groups tend to only apply if they meet every requirement. We focus on hiring people who value inclusion, collaboration, adaptability, courage, and integrity, rather than ticking boxes so if this resonates with you, then please apply. For more information, please email careersapac@fujitsu.com.

ABOUT THE ROLE

Are you a Team Lead or a Senior Recruitment Lead ready to move into something a little more varied and substantial? This is your next step! The Capability Manager will work alongside the Service Delivery Manager and will be accountable for building and executing the delivery strategy for this client account. The role will involve overall management, control and optimisation of delivery of services in various accounts within the Defence and Public Sector Portfolio.

Responsibilities and Accountabilities:

• Manage, control and optimise the delivery of services in various accounts within the Portfolio Own Fujitsu process, and Fujitsu and CWO resources associated with the account.
• Complement the Customer Service Managers external focus to drive Improvements and Automation, Innovation and ownership, Engagement and drive business cases for resourcing and growth opportunities.
• Identify opportunities and make recommendations to optimise the performance of delivery teams.
• Act as Senior Management responsible for people line management, day-to-day delivery activities and oversight of operational activities.
• Drive career development within the team through targeted training, cross- and up-skilling, staff movement, coaching and mentorin