Major Food Group is hiring Captain Assistants to join our team at The Lobster Club!
The Lobster Club is a Japanese Brasserie by Major Food Group. It was designed by Peter Marino in collaboration with Major Food Group to celebrate a unique interpretation of Japanese cuisine. Classic techniques like tempura, gyoza, yakitori and robata are on display, along with a focus on Teppanyaki and Sushi. The Lobster Club sources fish directly from Tokyo’s Tsukiji market in order to ensure the highest level of quality.
As a valuable addition to our team, you must ensure that guests have a pleasant and memorable dining experience. The ideal candidates will be passionate and have a commanding knowledge about food, wine, and service in general. These individuals will be the key points of contact for guests throughout their dining experience. They must have the ability to work well with the team and provide the utmost level of hospitality to our guests.

REQUIREMENTS:

• Professional, articulate, friendly, and punctual.
• Possesses and exhibits the drive to provide exceptional service.
• Full time flexible hours are required (able to work days, nights, weekends, holidays).
• Must be able to stand/walk for 8 hours; bend, push, pull; lift 30 lbs.
• Proficient in computer skills including POS systems, Word and Excel.

• Assist in anticipating guests’ needs and ensure that service meets/exceeds expectations to ensure a memorable and pleasant dining experience.
• Inspect dining room, table settings, chairs, floors, proper maintenance, cleanliness and safety.
• Check tables throughout service times for Member satisfaction, and assist in resolving guest issues.