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Car Insurance Telesales (Supervisor) at Cermati.com
Special capital Region of Jakarta, Java, Indonesia -
Full Time

Start Date

Immediate

Expiry Date

09 Aug, 26

Salary

0.0

Posted On

11 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Telesales Management, Call Center Operations, CRM, KPI Analysis, SLA Management, Team Leadership, Car Insurance Sales, Recruitment, Training, Multitasking, Communication Skills

Industry

Financial Services

Description
Company Description Cermati is a financial technology (fintech) startup based in Indonesia. Cermati simplifies the process of finding and applying for financial product by bringing everything online so people can shop around for financial products online and can apply online without having to physically visit a bank. Our team hailed from Silicon Valley Tech companies such as Google, Microsoft, LinkedIn and Sofi as well as Indonesian startups such as Doku, Touchten. We have graduates from well known universities such as Universitas Indonesia, ITB, Stanford, University of Washington, Cornell and many others. We are building a company with the same culture of openness, transparency, drive and meritocracy as Silicon Valley companies. Join us in our cause to build a world class fintech company in Indonesia Job Description Manage day to day operation on the call center and logistics Hire, train, and monitor telesales agents Implement procedures to improve overall operations and meet SLA’s and sales target Managing and optimizing call center Analyze key operations metrics to determine KPI and SLA for telesales agents Qualifications At least 2 year experience as Supervisor Telesales Car Insurance Highly motivated & Discipline Ready to work under pressure Have a good communication skill Responsive and initiative Good teamwork Ability to multitask and execute in a fast-paced, team-oriented and sales driven environment Working knowledge of managing telesales team using CRM & Telesales system
Responsibilities
Manage daily call center operations and logistics, including hiring, training, and monitoring telesales agents. Optimize performance by analyzing key metrics to meet SLAs and sales targets.