JOB DESCRIPTION

Are you tired of working in a stressful call center environment where you are required to handle a high volume of calls every hour? Come and work with us at Crazy Clark’s Car Rental, where you can use your exceptional customer service skills to build lasting relationships with our customers, face-to-face in a friendly and supportive environment.
We are looking for an enthusiastic and outgoing individual to join our team as a Customer Service Representative. In this role, you will be responsible for greeting customers, managing reservations, and providing exceptional customer service to all clients.

Key Responsibilities:

• Greet customers and assist with rental car reservations
• Manage customer inquiries and provide accurate information
• Ensure customer satisfaction by providing exceptional service
• Handle customer complaints and escalate issues when necessary
• Upsell additional products and services to customers
• Maintain an organized and clean work environment
• Perform administrative tasks as required

Requirements:

• Previous customer service experience
• Excellent communication and interpersonal skills
• Ability to multitask and work in a fast-paced environment
• Ability to work independently and as part of a team
• Strong problem-solving skills
• Familiar with Microsoft Office Suite and ability to learn new software programs
• Ability to work flexible hours, including weekends and holidays

At Crazy Clark’s Car Rental, we believe in taking care of our employees. We offer a competitive salary and opportunities for career advancement. We also provide a complimentary lunch to our employees to ensure they have the fuel they need to provide exceptional service to our customers.
If you are ready to leave the call center behind and take your customer service skills to the next level, we encourage you to apply for this exciting opportunity today.
Only shortlisted candidates will be contacted, and we’ll get back to you as fast as we can. If you’re keen and meet all the above criteria, drop in and say hello with your CV or call Serg on 0484548717
Job Type: Full-time
Pay: $55,000.00 – $65,000.00 per year

Schedule:

• 10 hour shift
• Day shift
• On call
• Rotating roster
• Weekend availability

Licence/Certification:

• Manual Driver Licence (Preferred)

Work Authorisation:

• Australia (Preferred)

Work Location: In person
Job Type: Full-time
Pay: $55,000.00 – $65,000.00 per year

Work Authorisation:

• Australia (Preferred)

Work Location: In perso

• Greet customers and assist with rental car reservations
• Manage customer inquiries and provide accurate information
• Ensure customer satisfaction by providing exceptional service
• Handle customer complaints and escalate issues when necessary
• Upsell additional products and services to customers
• Maintain an organized and clean work environment
• Perform administrative tasks as require