Customer Service, Multitasking, Problem Solving, Self-Starter
Industry
Description
Description
TITLE: Car Wash Attendant
DATE REVISED: Feb. 6, 2023
SUPERVISOR: Assistant Manager / General Manager
POSITION SUMMARY:
The Car Wash Attendant brings premium customer service and knowledge about the Shiny Shell product to all members and customers that visit the site.
GENERAL DUTIES AND RESPONSIBILITIES:
Ensuring safety of customers and co-workers as a top priority at all times
Loading cars onto the conveyer belt for tunnel washing
Greeting customers at the window, offering product information and selling washes and memberships
Monitoring vacuum lot to ensure customers have all cleaning tools necessary
Recycling towels, replacing empty surface cleaners, and helping in the lot where possible
Understanding basic operations and equipment of car wash
Ensuring a premium experience for all customers, members, and co-workers
PREREQUISITES:
Experience in customer service
Ability to multitask
Problem solver
Self-starter
Requirements
Must be able to work morning shifts (7AM-3PM) and mid shifts (10AM-6PM)
Responsibilities
The Car Wash Attendant ensures the safety of customers and co-workers while providing premium customer service. They are responsible for loading cars onto the conveyer belt, greeting customers, and maintaining the cleanliness of the vacuum lot.
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