Card Games Room Manager at Wynn Al Marjan Island

, , United Arab Emirates -

Full Time

Start Date

Immediate

Expiry Date

20 May, 26

Salary

0.0

Posted On

19 Feb, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Card Games Operations, Cash Games, Tournaments, Staffing, Guest Service Standards, Revenue Growth, Player Development, VIP Engagement, Regulatory Compliance, AML Standards, Game Integrity, Team Leadership, Recruitment, Training, Luxury Hospitality, MENA Market Strategy

Industry

Hospitality

Description

About Wynn Al Marjan Island On schedule to open in the United Arab Emirates in spring 2027, Wynn Al Marjan Island has been created as an opulent and entertaining beachside destination for discerning guests to play and relax. Located less than 50 minutes from Dubai International Airport, this integrated resort offering 1,530 rooms and suites, 22 restaurants and lounges, a theater, nightclub, and five-star spa is currently under construction on a picturesque island that gracefully curves into the Arabian Gulf. About the Position Wynn Al Marjan Island is currently seeking a Card Games Room Manager to join the resort’s Card Games team. The primary duties and responsibilities of this role are: Card Games Operations Oversee daily operations of the card games room, including cash games, tournaments, staffing, and guest service standards Ensure optimal table mix, game types, and tournament offerings to meet player demand and maximize profitability Maintain a strong presence on the floor to engage with players and ensure a high-quality guest experience. Strategic Planning & Revenue Growth Work in conjunction with the Vice President of Card Games and Sporting Events to develop and execute strategies to grow card games revenue, player volume, and brand reputation Collaborate with marketing and player development teams to attract new players and retain existing clientele Analyze performance metrics and player data to optimize offerings and reinvestment Player Relations & VIP Engagement Build relationships with high-value players, card games influencers, and professional players Coordinate personalized services, incentives, and event access for VIPs Host and support major card games events and activations to enhance player engagement Compliance & Game Integrity Ensure all card games operations comply with gaming regulations, AML standards, and internal controls Implement and monitor procedures to prevent collusion, cheating, and other risks to game integrity Maintain accurate records of rake, jackpots, tournament payouts, and player tracking Team Leadership & Development Recruit, train, and manage card games room staff including gaming specialist, supervisors, and additional support staff. Set performance goals, conduct evaluations, and foster a culture of professionalism and excellence Provide ongoing training to enhance card games knowledge, customer service, and ensure regulatory compliance About You The ideal candidate for this position will have the following experience and qualifications Minimum 6-8 years of experience in a leadership position focused on card games operations with knowledge of gaming marketing, player development, or luxury hospitality with regional exposure Proven success in VIP relationship management and MENA market strategy Deep understanding of MENA cultural norms, luxury expectations, and business etiquette Fluent in English; Arabic proficiency highly preferred Bachelor’s degree in Marketing, Business, or Hospitality (MBA is a plus) Strong leadership, communication, and analytical skills Willingness to travel within the MENA region and represent the brand at regional events About Wynn Al Marjan Island’s Benefits We offer an attractive salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer an excellent leave policy, a healthcare package and incentive programs, and other employee benefits. The result is a package that makes this role highly attractive to outstanding applicants seeking a career with Wynn Resorts, among the most renowned and celebrated brands in the global hospitality industry.

Responsibilities

The manager will oversee all daily card games operations, including cash games, tournaments, and staffing, while ensuring optimal table mix and high guest service standards. Key duties also involve developing strategies for revenue growth, managing VIP player relations, and maintaining strict compliance with all gaming regulations.