Card Services Product Strategist at O. C. Credit Union

Santa Ana, California, United States -

Full Time

Start Date

Immediate

Expiry Date

09 Oct, 26

Salary

118000.0

Posted On

11 Jul, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Card Portfolio Strategy, Payments Strategy, Data Analysis, Product Development, Performance Optimization, Executive Presentation, Cross-functional Collaboration, Regulatory Compliance, AI Tools, Storytelling, Financial Services, Fintech, PowerPoint, Strategic Planning, Interchange Growth, Product Growth

Industry

Banking

Description

Let’s Build Something Members Actually Love This position is currently hybrid-eligible, with the expectation of three days pre-assigned on-site attendance. We require California residency and living within a 50-mile commute of our headquarters in Santa Ana. We’re a credit union on the move—growing, innovating, and raising the bar for what members should expect. At Orange County’s Credit Union (OCFCU), we believe in simple, human banking rooted in purpose: “Simple Banking. For People, Not Profit.” With $3B in assets and 150,000+ members, we’re entering an exciting new chapter focused on growth, innovation, and exceptional member experiences. This Card Services Product Strategist role is for a self-directed, analytical thinker who can turn insights into action and bring forward-thinking payments strategies to life. What You’ll Do Evolve our card portfolio strategy * Development and optimization of credit and debit card programs (features, pricing, benefits) * Anticipate payments trends and bring innovative solutions to market quickly * Use data to uncover insights, drive performance, and improve interchange and portfolio growth * Leverage new tools and technology, including AI, to elevate results Drive enterprise impact * Collaborate across teams to support growth in lending, business banking, and beyond * Improve servicing models and empower teams with tools and insights Influence with insight * Stay ahead of industry trends and member expectations * Use storytelling and data to influence leadership and shape strategy Ensure operational excellence * Streamline processes, improve efficiency, and maintain regulatory compliance * Produce initiatives that enhance performance, profitability, and member satisfaction Who You Are * Proactive, accountable, and self-driven * Analytical and structured, with a bias for action * Curious and forward-thinking about payments and fintech * Strong communicator who simplifies complex ideas * Tech-savvy and comfortable using AI tools * Motivated to build something meaningful and lasting What You Bring * Bachelor’s degree or equivalent experience * 5+ years in card services, payments, or product development (financial services preferred) * Proven success driving product growth and innovation * Strong data analysis and performance optimization skills * Advanced PowerPoint and executive presentation abilities * Experience working cross-functionally to implement solutions Why Join Us * Make a real impact on members’ financial lives * Influence strategy and present directly to leadership * Be part of a forward-thinking, growth-focused organization * Health Coverage – Comprehensive benefits, including Anthem, Delta Dental, and VSP, effective from your first day. * Financial Security – Life insurance at no cost and a 401(k) plan with an employer match up to 6%. * Work-Life Balance – 13 days of vacation and seven (7) sick days annually and paid holidays. * Recognition & Growth – Annual merit increases, discretionary and referral bonuses, as well as educational grants up to $1,000 per year. * Final offers are based on qualifications, experience, and internal equity. The anticipated range for this role is $95k - $118k annually. Orange County's Federal Credit Union is an Equal Opportunity Employer. Pre-employment screenings, including background and credit checks, are required.

Responsibilities

Develop and optimize credit and debit card programs by analyzing payment trends and leveraging data to drive portfolio growth. Collaborate across enterprise teams to improve servicing models and influence leadership through data-driven storytelling.