Cardiac Patient Experience Coordinator at ROM Technologies Inc
Clearwater, FL 33759, USA -
Full Time


Start Date

Immediate

Expiry Date

15 Sep, 25

Salary

21.0

Posted On

16 Jun, 25

Experience

4 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Vision Insurance, Life Insurance, Slack, Microsoft, Dental Insurance, Color, Disabilities, Time Management, Medical Billing, Disability Insurance, Medical Terminology, Military, Health Insurance, Servicenow

Industry

Insurance

Description

About Our Company: ROMTech is a medical technology company that has created and patented a revolutionary medical device and telemedical platform which delivers in-home rehabilitative care. Our disruptive technology has proven to yield faster recoveries and better outcomes with unmatched patient compliance. We are now leveraging our core technology, infrastructure, and first mover position to enter cardiology, followed by other adjacent markets. Having created this new lane, we have a unique opportunity to serve as the global leader in the business, technology, and science of recovery, and to bring life-changing help to many millions of people.
Position Overview: ROMTech is now looking for adetail-oriented, experienced Billing Specialist to join our Revenue Cycle Management (RCM) team at our newest location in Clearwater, FL as our Remote Therapy Monitoring (RTM) Billing Specialist.This is a key role in ensuring accurate, compliant, and timely billing for services rendered through our remote rehabilitation platform. The ideal candidate will have a strong understanding of coding and billing practices, payer guidelines, and electronic health systems, along with a proven track record of working in fast-paced, deadline driven healthcare environments.

REQUIREMENTS:

  • 2–4 years of recent experience in a medical billing or a related role.
  • Experience billing for remote therapy monitoring, a plus.
  • Experience working with remote teams.
  • Proficient in the use of industry platforms including: Brightree, AdvancedMD, RingCentral, Slack, Zooper, UKG, PandaDoc, Microsoft 365, and ServiceNow.
  • Typing speed of 60–70 WPM.
  • Capable of multitasking and working efficiently in a fast-paced environment.
  • Skilled in using multiple systems to optimize workflows.
  • Excellent time management and organizational skills.
  • Strong knowledge of medical terminology, cardiology coding, billing forms, and payer regulations.
  • Team player with strong communication and collaboration skills.
  • Deadline-oriented and proactive in meeting task requirements.
  • Comfortable working cross-functionally, e.g. intake, customer service, sales, etc.
  • Ability to follow company policies and procedures consistently.
  • Ability to sit at a computer terminal for an extended period.
  • Moderate noise (i.e., phone calls, online meetings, computer audio)
  • While performing the duties of this job, the employee may be regularly required to stand, sit, talk, hear, reach, stoop, kneel, and use hands and fingers to operate a computer, telephone, and keyboard.
  • Specific vision abilities required by this job include close vision requirements due to computer work.
  • Regular, predictable attendance is required.
    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Reasonable accommodation requests must be made in writing by emailing people@romtech.com.
    We are an equal opportunity employer. Qualified Applicants are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status, or any other classification protected under applicable Federal, State or Local law.
    Job Type: Full-time
    Pay: $21.00 per hour
    Expected hours: 40 per week

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Disability insurance
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Parental leave
  • Referral program
  • Vision insurance

Schedule:

  • Monday to Friday

Work Location: In perso

Responsibilities
  • Ensure compliance with HIPAA, CMS, Medicaid, OIG, and other state/federal regulations.
  • Verify and confirm patient demographics (name, address, DOB).
  • Check insurance eligibility and benefits.
  • Confirm insurance referrals and authorizations as required.
  • Assign appropriate CPT, HCPCS, and ICD-10-CM codes to all services.
  • Ensure services are billed according to governmental and third-party payer guidelines.
  • Accurately complete, correct, and process insurance claims.
  • Review submitted claims daily for completeness and accuracy.
  • Collaborate with internal teams to gather missing or unclear documentation.
  • Resolve claim rejections and resubmit as needed in a timely manner.
  • Assist with additional billing-related duties to support division needs.
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