POSITION OVERVIEW

Our cardiology clinic is seeking a detail-oriented and compassionate Administrative Assistant with a medical background to provide both clinical and administrative support. The ideal candidate will be tech-savvy, highly organized, and a quick learner who can efficiently manage front office tasks while also assisting with basic clinical procedures such as ECGs.

QUALIFICATIONS

• Education: Diploma or certificate in Medical Office Administration, Medical Assistant, or related healthcare field.
• Experience: Previous experience in a medical office or cardiology/diagnostic clinic preferred.
• Skills & Attributes:
• Proficient in performing ECGs and familiar with medical terminology.
• Strong ability to book/manage appointments and coordinate clinic schedules.
• Tech-savvy, quick learner, and highly organized.
• Proficiency in EMR/EHR systems, scheduling software, and Microsoft Office Suite.
• Excellent communication, problem-solving, and multitasking skills.
• Patient-centered with a professional and compassionate approach.

OTHER REQUIREMENTS

• Valid G2 driver’s license and access to a reliable vehicle.
• Willingness to travel to our Kitchener clinic when required.
• CPR and First Aid certification (preferred).
• Ability to maintain patient confidentiality and adhere to clinic policies and standards.
• Reliable, adaptable, and able to thrive in a fast-paced environment.
  Job Type: Part-time
  Pay: $17.75-$21.00 per hour

Language:

• Mandarin (preferred)

Work Location: In perso

ADMINISTRATIVE DUTIES:

• Book and manage patient appointments using electronic scheduling systems.
• Answer phones, respond to inquiries, and provide excellent patient service.
• Handle patient intake, registration, and insurance/billing information.
• Process referrals, requisitions, and follow-up documentation.
• Draft and organize medical correspondence, reports, and filing.
• Coordinate with laboratories, hospitals, and other healthcare providers.
• Support office management including ordering supplies and organizing workflow.