Qualifications & Experience:

• 12 months experience in a similar role or healthcare setting
• Business/Secretarial Qualification
• Excellent working knowledge of Microsoft Office
• Experience of healthcare systems including iPims desirabl

OVERVIEW OF ROLE:

The Access to Care Advisor will be part of an integrated team across our UPMC healthcare services that will simplify Access to Care for our patients. The successful candidate will be expected to operate with agility and diligence to ensure the success of the Access to Care team in the furtherance of our mission of bringing life changing medicine to all the patients and communities for whom we are privileged to serve. We are looking for a candidate with healthcare experience who is service-minded and is driven to help others and make the patient experience as straightforward as possible. The candidate will be a team-player who is adaptable, responsive and learning-minded in a fast paced environment. They will be organised in their approach and competent in the use of technology to facilitate a collaborative and effective way of working. Please note this is a 6 month fixed term contract.

PRIMARY DUTIES AND RESPONSIBILITIES:

The Cardiology Medical Secretary will work with the Cardiology team to ensure:

• Co-ordinating Consultant Clinics, including preparation, and sitting of clinics.
• Follow up of all relevant documentation and letters post clinic.
• Schedule diagnostics appointments as necessary for patients.
• Support prompt scheduling of patients for our Cardiology Catheterization Laboratory
• Follow up of all outstanding paperwork for all patients as necessary.
• Liaising with multidisciplinary team, including consultants, to ensure accurate appointments scheduled.
• Be IT competent, using multiple systems.
• Have experience in call handling, and customer service
• Deal with queries on an ad hoc basis.

• Demonstrate and ability to work well within a dynamic team, responding to the needs of our patients and community.Attention to detail is essential.

Qualifications & Experience:

• 12 months experience in a similar role or healthcare setting
• Business/Secretarial Qualification
• Excellent working knowledge of Microsoft Office
• Experience of healthcare systems including iPims desirable

Equal Opportunity Statement and Benefits