ABOUT US

Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well.

Our Core Values are:

• We serve faithfully by doing what’s right with a joyful heart.
• We never settle by constantly striving for better.
• We are in it together by supporting one another and those we serve.
• We make an impact by taking initiative and delivering exceptional experience.

JOB SUMMARY

The Cardiothoracic Business Director is responsible for providing strategic leadership and driving programmatic growth for cardiothoracic services on the Dallas campus. This role will play a key part in shaping the future of cardiovascular and thoracic care delivery, collaborating closely with both clinical and administrative leaders to ensure operational excellence, quality outcomes, and service expansion.

QUALIFICATIONS

• EDUCATION - Bachelor’s or 4 years of work experience above the minimum qualification, Master’s degree in Healthcare Administration, Business, or related field highly preferred.
• EXPERIENCE - 3 Years of Experience
• CERTIFICATION/LICENSE/REGISTRATION - Basic Life Support (BLS), Cardiopulmonary Resuscitation (CPR): BLS or CPR Required.

• Strategic Leadership & Program Development
  o Develop and implement long-term strategic plans for cardiothoracic services, including cardiac surgery, thoracic surgery, ECMO, respiratory care, perfusion, and outreach programs.
  o Partner with surgical and medical leaders to align clinical operations with growth objectives.

o Identify and pursue opportunities for programmatic development and service line expansion.

• Referral Management & Patient Flow

o Monitor and analyze referral patterns, including direct referrals and those through the transfer center.
o Collaborate with the Director of Heart and Lung Transplant to optimize patient flow, from pre-operative assessment through post-operative care.

o Work with the Perioperative Director to evaluate and coordinate CV and thoracic case volumes and throughput.

• Operational Coordination

o Ensure seamless day-to-day operations through cross-functional coordination with departments including surgery, respiratory care, perfusion, and perioperative services.

o Participate in operational, quality, and strategic meetings, including High-Risk and Heart Hospital (HH) updates.

• Performance Monitoring & Quality Improvement

o Track and report on key performance indicators, including case volumes, quality outcomes, and service utilization.

o Support continuous quality improvement initiatives in collaboration with clinical and quality teams.

• Outreach & Business Development

o Collaborate on outreach strategies to grow regional volume and enhance provider relations.
o Develop and maintain strong relationships with referring providers and key stakeholders.

o Identify and implement business development opportunities that align with the strategic goals of the organization.

• Talent & Team Development

o Support recruitment efforts to attract and retain top talent within the cardiothoracic service line.
o Foster a culture of collaboration, innovation, and accountability among multidisciplinary teams.