ABOUT THIS OPPORTUNITY

The Care Administration Officer is responsible for managing the end-to-end Approved Service Provider process while delivering timely and efficient administrative support for client care management.
Based at our Bondi Junction office, this role offers an excellent opportunity for someone looking to build a career in either Finance or Care Management, with valuable hands-on experience across both areas.

ABOUT US

Dovida is a national provider of high-quality, person-centred home care. We provide a range of services including everyday companionship, domestic assistance, personal care, meal preparation, medication reminders, and transport to appointments, shopping, and social outings.
At Dovida, our mission is to support, empower, and uplift individuals by keeping them at the heart of everything we do and of every decision about their care.

• Manage the NetSuite ASP Purchase Order module, ensuring accurate data and compliance.
• Liaise with Approved Service Providers (ASPs) to maintain up-to-date contracts and documentation.
• Prepare and issue purchase orders and referrals at the request of Care Managers.
• Oversee the invoicing process from ASPs through to Finance.
• Coordinate the ordering of client consumables as directed by Care Managers.
• Monitor and update client tasks in RMS-Sugar, including leave and hospitalizations.
• Schedule client review visits for Care Managers.
• Provide general administrative support including scanning, diary management, filing, preparing consultation packs, and archiving documents.