Care Advisor - South West Sydney at Anglicare Sydney

Sydney, New South Wales, Australia -

Full Time

Start Date

Immediate

Expiry Date

24 Dec, 25

Salary

0.0

Posted On

25 Sep, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Case Management, Client Needs Assessment, Budget Management, Documentation, Relationship Building, Compliance, Team Support, Aged Care Standards

Industry

Non-profit Organizations

Description

Transform lives, every single day Do you want a career that means more? At Anglicare Sydney, we bring the strength, the support and the strategy to make it happen. We’re a well-respected not-for-profit that has been serving society’s most vulnerable for more than 160 years. Each year, we achieve life-changing outcomes for over 40,000 people who rely on our person-centred support. And now, we’re extending our reach and impact even further. As a Care Advisor in our South West Sydney region, you’ll ensure clients’ needs and preferences are met through effective and sustainable case management. You will play a critical role in aligning services with Anglicare’s strategy, quality standards, and values, ensuring that our clients receive the highest level of care and support. This is a permanent, full-time position (Monday to Friday) based in Minto or Oran Park, with regular client visits in the South West Sydney region and travel to Wollongong for team meetings and training. Your opportunity With care and professionalism, you will: Provide comprehensive case management, tailoring services to meet clients’ physical, clinical, emotional, spiritual, and social needs Assess and identify client needs, coordinating services and products (including assistive technology) within budget constraints Ensure compliance with policies, the Care Packages Program and legislative requirements, maintaining accurate documentation Foster strong relationships with teams, health professionals, clients, families, and stakeholders to enhance Anglicare’s profile Assist clients in managing their care budgets, ensuring correct allocation and accounting Support team members in understanding and implementing Anglicare’s strategy, policies, and values, while monitoring performance and gathering client feedback What you’ll bring You’re dedicated, compassionate and thrive in a role where you can make a meaningful difference in the lives of older people. You will need: Certificate IV in Aged Care, Community Services, or equivalent Previous experience in home care, community services or aged care Intermediate computer skills, including MS Office proficiency Current NSW driver’s licence A commitment to Anglicare’s vision, mission and values Ideally, you will also have: Diploma in Case Management (desirable) Experience supporting clients under the Aged Care Quality Standards Why Anglicare? We provide meaningful opportunities and choice, both for the individuals and communities we support and the dedicated people here who make it happen. At Anglicare, you’ll get the security, stability and opportunities that come with a strong, well-established organisation that’s ready for the future. You’ll belong to a community of kind, humble and respectful people of all faiths and backgrounds. You will also be supported to gain new knowledge, deepen your experience and expertise, and shape a rewarding career. On top of that, here are just some of the tangible benefits you will enjoy in a career with us: Opportunities for career progression, professional development and training Salary packaging to increase your take home pay – up to $15,900 tax free income Meals & entertainment packaging – up to $2,650 tax free Fitness Passport – discounted gym membership for you and your family Treehouse rewards program – retail, accommodation, and entertainment discounts Employee Assistance Program for confidential counselling and wellbeing support Are you ready for a career that means more? To apply, click the Apply button. All applicants will receive a response. Anglicare is as wonderfully diverse as the customers and communities we support. While we are guided by our Christian-based values, our team includes people of all faiths and backgrounds who share our commitment to serving others, and we value the diverse perspectives they bring. We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, genders, abilities and cultural backgrounds. Disclaimer: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes. Application Close Date: October 24, 2025 Do you want a career that means more? We bring the strength, the support and the strategy to make it happen. At Anglicare, we’re building a future where every voice counts. We celebrate diversity, champion equity, and foster a culture of belonging - because your unique perspective helps shape stronger communities. Joining our team means becoming part of a values-led community, committed to transforming lives across aged care, housing, mental health, disability and family services. Here, you'll find the stability and support to build a meaningful career while making a positive impact in the lives of our society’s most vulnerable people. Because your passion for helping others deserves a home where it can truly flourish. Anglicare is where you can do the best work of your life. Your rewards and benefits We believe that caring for others starts with caring for our people. Because you put so much heart into helping the most vulnerable in our community, we're committed to supporting you to thrive both professionally and personally. Here, we recognise that meaningful work deserves meaningful support. So, we've designed a comprehensive package of rewards and benefits that reflect our values and make a real difference to your life. We support your career by investing in your growth, balance and security through professional development opportunities. We also offer competitive salary packaging, wellbeing programs and generous discounts for you and your family. Staff Rewards Enjoy access to our staff rewards portal, with exclusive discounts to over 400 retailers, free wellbeing resources and more. Salary Packaging Pay less tax on your income and increase your take-home pay! With salary packaging, up to $15,900 of your income is tax free. You can also spend up to $2,650 on accommodation, meals and entertainment… tax free! Employee Assistance Program At Anglicare, we care about your mental wellbeing, both at work and at home. Our confidential Employee Assistance Program provides free counselling as you need it. Employee Referral Program Be rewarded with a $1,200 incentive every time you help us find the right person for a permanent role! Simply go to our careers page, refer a friend for a permanent role, and if they're hired, you’ll receive an additional $1,200 (taxable) payment when they reach six months of service. Formal Recognition The Performance Review process supports your professional goals through ongoing conversations and feedback from your manager. Your Annual Review Conversation provides an opportunity to formally recognise and reward outstanding performance through career progression, skill development and secondment.

Responsibilities

As a Care Advisor, you will provide comprehensive case management to ensure clients' needs and preferences are met. You will assess client needs, coordinate services, and foster relationships with various stakeholders to enhance care quality.