REQUIREMENTS

• Auditing experience in a clinical environment
• Post basic clinical qualification (teaching and assessing/Infection Control etc.)

JOB PURPOSE:

• Delivery of quality performance targets for Harbour care homes.
• Establish and maintain relationship management with key external stakeholders.
• Support Company Directors in the delivery of strategic objectives.
• They will advise new Managers and Managers who are experiencing challenges.

PRINCIPAL ROLE & ACCOUNTABILITIES:

• Conduct a detailed suite of quality audits of each Care Home, evaluating outcomes and performance against Key Performance targets and CQC KLOEs.
• Develop action plans set to deliver sustained improvements against identified actions.
• Monitor progress of Service Improvement Plan and report any non-compliance/non-cooperation from Home staff to the Director of Quality and Governance.
• Assist in agreeing on standardisation of documentation and best practice
• Participate in Governance Meetings.
• Attend meetings as required to present audit results and discuss actions to address underperforming homes.
• Assist the Company with the development of care related Policies and Procedures.