JOB OVERVIEW

The Care Center Sales Manager is responsible for leading and managing a team of sales Team Leads and representatives in a call center environment. This role involves setting sales targets, coaching team members, and developing strategies to achieve company sales goals. The ideal candidate will have a proven track record in call center sales management, strong leadership skills, and a deep understanding of call center sales or inside sales. This role will be reporting directly to the Senior Sales Manager.

QUALIFICATIONS

• Bachelor’s degree in business administration, Marketing, or a related field (preferred but not required).
• 1-3 years of proven experience as a sales Manager or similar role in a call center or Inside Sales environment.
• Strong leadership and team management skills.
• Excellent communication, interpersonal, and negotiation skills.
• Proficiency in call center software and CRM systems (e.g., HubSpot or similar preferred).
• Ability to analyze data and make strategic decisions.
• Results-oriented with a track record of achieving sales targets.
• Ability to work under pressure and handle challenging situations.