Faircape Health provides the full continuum of care at six world-class healthcare facilities located on-site at six luxury, retirement villages situated in prime locations across the Western Cape.
We are seeking a Care Co Ordinator to join our esteemed healthcare team at our facility Noordhoek Manor. (This facility is a 15 minute drive from Blue Route Mall, just over Ou Kaapse Weg)
Are you passionate about providing exceptional care, excelling in a leadership role, and working in a fast-paced environment? If so, this is an exciting opportunity for you to make a meaningful impact and lead a team.
You will play a key role in providing ongoing support, guidance, and training to the carer team, ensuring they are motivated and empowered to deliver compassionate care at all times.

SKILLS AND ATTRIBUTES:

• Exceptional leadership and managerial abilities
• Highly skilled in time management and organization
• Effective task prioritization and management
• Competence in guiding and supporting team members
• Adaptable and flexible in various situations
• Demonstrates responsibility and accountability
• Excellent critical thinking and problem-solving abilities
• Accurate adherence to instructions and protocols
• Outstanding interpersonal skills
• Proficient in computer use
• Professional demeanour and etiquette
• Ability to perform well under pressure

ADDITIONAL REQUIREMENTS:

• Clear health, criminal, and credit records.
• Contactable references.

• Lead,supervise and inspire our Carer Team to deliver outstanding physical, social, and emotional support to all residents/patients.
• Ensuring care plans are properly executed and charted on the online internal system.
• Monitor compliance with company policies and procedures, ensuring adherence and reporting any non-compliance to the Carer Manager.
• Conduct probation assessments, and ensure that performance documentation is completed and submitted timeously.
• Address disciplinary issues by reporting and investigating incidents, logging them with HR, and issuing necessary outcomes in accordance with the company’s guidelines.
• Ensure that each shift is adequately staffed, and that leave requests (annual, sick, or family responsibility) are accurate, submitted promptly, and planned in advance.
• Ensure staff are presentable and well groomed at all times, this would include ensuring staff are wearing correct uniforms.
• Conduct direct intervention training and identify any gaps in knowledge or skills within the team, ensuring that they are promptly addressed.
• Ensure carers respond promptly to call bells, panic buttons, and emergency situations, while also providing assistance to the team with care tasks and activities as needed.
• Collaborate with healthcare professionals to coordinate care plans and ensure holistic support for residents/patients.
• Participate in the recruitment and onboarding of new carers, ensuring they meet facility standards.
• Ensure equipment allocated to staff is securely stored, checked, and accounted for at the end of each shift. Additionally, ensure healthcare inventory supplies are accurately issued and maintained with regular inspections.