JOB OVERVIEW

We are seeking a dedicated Care Coordinator to join our team. The ideal candidate will be responsible for ensuring the smooth and efficient delivery of high-quality domiciliary care services. This role involves scheduling and coordinating care visits, managing client and staff relationships, and ensuring compliance with regulatory requirements. The Care Coordinator plays a key role in ensuring that clients receive person-centered care that meets their needs and preferences while maintaining the continuity of service.

KEY SKILLS AND ATTRIBUTES

• Excellent organizational and time-management skills to handle complex schedules.
• Strong communication and interpersonal skills to build relationships with clients, families, and staff.
• Problem-solving ability to address last-minute scheduling challenges or client concerns.
• Leadership skills to motivate and support care staff.
• Attention to detail to ensure accurate record-keeping and compliance with regulations.
• Ability to work under pressure and manage competing priorities.
• Proficient in using scheduling software and Microsoft Office applications.

QUALIFICATIONS AND EXPERIENCE

• Previous experience in a similar role within domiciliary care or health and social care (preferred).
• Level 3 Diploma in Health and Social Care or equivalent (or working towards it).
• Strong knowledge of CQC standards and regulations.
• Experience in scheduling and rostering systems (e.g., Care Planner, PeoplePlanner, or similar tools).
• Full UK driving license and access to a vehicle (preferred).
  Job Type: Part-time
  Pay: £23,660.00 per year

Benefits:

• Company pension
• On-site parking

Experience:

• care co-ordinating: 1 year (required)

Licence/Certification:

• Driving Licence (required)

Work Location: In perso

KEY RESPONSIBILITIES

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• Care Planning and Coordination

• Develop, maintain, and update care schedules to ensure all client needs are met in a timely and efficient manner.

5. ON-CALL DUTIES

• Participate in the on-call rota to handle out-of-hours emergencies and provide support to care staff as needed.
• Respond to urgent client or staff issues, including coordinating cover for unplanned absences.
• Match care workers with clients based on skills, availability, and client preferences.
• Monitor daily schedules and make adjustments as necessary, including managing last-minute changes or emergencies.
• Conduct initial client assessments and reviews to develop person-centered care plans.
• Ensure accurate documentation of care plans and all associated records in line with company policies.