Job description
Home Care Assistance Gold Coast is seeking a Care Coordinator with selling background and interpersonal experienced to join us in
our mission to Change the Way the World Ages. We provide older adults with
quality care that enables them to live happier, healthier lives at home. Our
services are distinguished by the calibre of our caregivers, the responsiveness
of our staff and our expertise in Live-In care. We embrace a positive, balanced
approach to aging centred on the evolving needs of older adults.
As a Care Coordinator, you would assist clients and their families with
decisions related to aging, available services and long-term care planning. This
individual will assess each family situation by evaluating the client’s
functionality, health, emotional state and living environment, as well as their
financial and legal needs, in an effort to enhance their overall quality of life.
Some of the Essential Duties & Responsibilities:
 Uses professional care coordinator skills to independently assess and
reassess client status, including physical and mental health, social
resources, environmental safety, economic resources and functional
ability.
 Drafts, implements and revises the client Care Plan to ensure
appropriateness, effectiveness, efficiency and client satisfaction.
· Collaborates with families and other third-party services providers to facilitate
care coordination and information sharing.
· Provides supportive counselling to and conflict resolution with clients and
family members; serves as an advocate for the well-being of the client.
· Makes referrals to appropriate community agencies such as crisis intervention,
legal advocacy and counselling agencies for medical, mental, physical,
financial, legal and social needs.
Knowledge and Skills Requirements:
· A minimum of 3 years’ experience in geriatrics and/or care coordinator
required; other professional experience such as contact Centre may substitute
· Ability to interface effectively and professionally with client committee,
including family, physicians, attorneys, etc.
· Ability to work in a team environment required
· Excellent written and verbal communication skills required
· Computer literacy required
· Client Documentation and Filing – making sure all client records, including
client consent agreements and EFT authorisations, are in place and that the
client is registered in the Procura care scheduling software.
· Intake Calls – speak with prospective clients and explain our services and what
differentiates us from others.
· Ongoing care management – conduct regular client quality assurance visits
and maintain follow-up communication with family and stakeholders.
About You
To be considered for these roles, you will require the following:
· Compassionate, Honest, Respect, and Integrity
Knowledge of My Aged Care,Home Care Packages
. Sales background with upselling skills
· Client focused approach with excellent verbal and written communication
. Strong organizational decision-making skills
. Building strong relationships with organizations for client referrals.
· Certificate III or IV Aged Care, Home and Community Care or Individual
Support
· Current First Aid and CPR Certificates or willingness to obtain
· Current Drivers Licence
· National Police Check
· Motor Vehicle with insurance
· Experience with technology incl. smartphones, tablets, laptops etc as our
timesheets and handover reports are completed electronically
Training is given to the right candidates.
. Competitive remuneration
training#who-this-training-is-for
If you are offered an interview copy of the above documentation should be
presented at interview.
By joining the team of professionals, you will provide a valuable service to our
clients, partner with health care professionals and help to change the way the
world ages.
Job Types: Permanent, Full-time
Location: On site HCA home office Southport Gold Coast
Hours of work: Monday to Friday Business hours (8 hours)
Pay: Competitive remuneration
Edit job
Paused
View public job page
Application Settings
Application method
 Email
Require resume
 Yes
Application updates
Job Types: Full-time, Permanent
Pay: $65,000.00 – $70,000.00 per year

Schedule:

• 8 hour shift

Work Authorisation:

• Australia (Preferred)

Work Location: In perso

Please refer the Job description for details