As a Care Coordinator / Scheduler, you will play a crucial role in managing and coordinating the delivery of high-quality care services to our clients. You will work closely with care staff, clients, and their families to ensure that services are delivered efficiently and effectively.

QUALIFICATIONS

• NVQ Level 3 Health and social care (Or NVQ level 2 Health and Social care and willing to work towards NVQ level 3)
• Experience in co-ordinating and scheduling within care environment
• Being a driver and access to a reliable vehicle is essential for this role

• Scheduling and coordinating care visits for clients, ensuring staff are allocated effectively and efficiently.
• Liaising with clients, families, and care staff to confirm appointment details and resolve any issues or changes.
• Monitoring and maintaining accurate records of care visits, client preferences, and staffing schedules.
• Managing the availability of staff and resolving any staffing conflicts or gaps.
• Ensuring that all services are delivered in accordance with care plans and relevant guidelines.
• Providing support and guidance to care staff, offering assistance as needed.
• Adhering to all policies and procedures to ensure compliance with health and safety and safeguarding standards.
• Providing care in the community when required (This may be outside of office hours)
• Be part of the on call rota