Care Consultant at Baptist Care

Melbourne, Victoria, Australia -

Full Time

Start Date

Immediate

Expiry Date

12 Jul, 26

Salary

98817.0

Posted On

13 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Case management, Aged care, Care planning, Budget management, Home visits, Assessment, Advocacy, Relationship building, Community services, Person-centred care, Clinical foundations, Organisational skills

Industry

Non-profit Organizations

Description

Melbourne – Eastern Suburbs (Yarra Ranges, Monash & Knox) You went into care because you wanted to make a real difference. This is the role where you actually get to. As a Care Consultant at Baptcare, you won’t be processing people through a system. Instead, you’ll be walking alongside them, helping them stay safely and independently in the homes they love. This is a permanent full-time opportunity covering Melbourne’s Eastern Suburbs predominantly Yarra Ranges, Monash, and Knox within our In-Home Care (Support at Home) program. If you’re an experienced case manager or allied health professional who thrives on autonomy and genuinely person-centred work, keep reading. WHAT WE OFFER * Competitive salary of $98,817 plus NFP salary packaging up to $18,550 per year! more take-home pay without needing a pay rise. * Permanent full-time role with genuine work-life balance built in. * Autonomy in how you manage your caseload — trusted to do your job well. * A culture of genuine respect, positive intention, and values-led leadership. * Access to confidential counselling and wellbeing support through our Employee Assistance Program. THE ROLE You’ll be the primary point of contact for a caseload of home care customers assessing their needs, planning their services, managing their budgets, and visiting them regularly to make sure their care is actually working for them. * Conduct intake, initial, and ongoing assessments of aged care-related needs * Develop and maintain goal-directed care plans within each customer’s home care budget * Coordinate and facilitate supports and services across the funded program * Manage package spend and advocate for customers’ needs and preferences * Conduct regular home visits and ongoing monitoring to support customers to age well in place * Build strong relationships with customers, families, and community stakeholders ABOUT YOU You bring a mix of clinical or case management foundations, genuine empathy, and the organisational skills to manage a complex caseload independently. * Qualification in Case Management, or an undergraduate qualification in Nursing, Allied Health, or Social Work (essential) * Prior case management experience, particularly in home care or community services (highly regarded) * Experience completing initial and annual customer assessments and care planning * Knowledge of the Support at Home program and the broader home care sector * Division 1 Nursing registration (desirable but not essential) * Based in Melbourne’s Eastern Suburbs with a current driver’s licence and willingness to travel across the region * National Police Check (or willingness to obtain) * Proof of working rights in Australia ABOUT BAPTCARE Baptcare is a for-purpose, Christian care organisation providing residential aged care, disability support, and community services across Victoria, Tasmania, and Western Australia. As part of a newly merged national organisation with BaptistCare and Baptist Care SA, we support over 38,000 Australians and employ more than 12,000 people united by a shared commitment to care delivered with dignity and purpose. READY TO DO CASE MANAGEMENT THE RIGHT WAY? Hit ‘Apply’ now — applications are reviewed as they are received, so don’t wait. Questions about the role? Contact Aya Badawy at talent@baptcare.org.au Please note: applications must be submitted through our online system. We are unable to accept applications via email. We kindly ask that recruitment agencies refrain from making contact or submitting candidates for this position. Baptcare is dedicated to the safety, empowerment, and participation of all children and has zero tolerance of child abuse. We value diversity in all forms and are committed to building inclusive communities and workplaces where everyone belongs. We encourage applications from people of all backgrounds. Baptcare (VIC, TAS) is proud to be working towards uniting with BaptistCare (NSW, ACT, WA) and Baptist Care SA, to create a newly merged national care organisation committed to providing exceptional support and services across Australia. Together, we are building on a shared history of care and compassion, expanding our reach, and strengthening our mission to help people live well with dignity and purpose.

Responsibilities

The Care Consultant will manage a caseload of home care customers by conducting assessments, developing goal-directed care plans, and managing budgets. They are responsible for performing regular home visits and coordinating services to ensure customers can age safely and independently in their homes.