CARE COORDINATION LEAD, RPN

Pay range - $22-$29
Summary: The Care Coordination Lead, RPN will lead in delivering care coordination’s and outreach activities in primary care. This is a permanent full time position (4-5 days a week, including occasional weekends and evenings).
Location: Remote, with occasional in-person meetings

Responsibilities:

• Provide virtual care coordinations to patients and insurance partners
• Support care with physicians, pharmacies and allied health professionals
• Administrative responsibilities include but are not limited to: registering patients, answering phone calls, scheduling appointments, following up on consults and test results, obtaining required documentation
• Provide service presentations to clients and partners
• Initiate and maintain patient record accurately and efficiently in the EMR
• Supports management and perform tasks for service delivery
• Performs outreach calls to secure care options
• Contribute to the development of care process and algorithms
• Perform other related duties as assigned

Requirements:

• RPN registration - required
• Primary care experience - required
• Previous medical administration experience is an asset
• Excellent communication skills, ability to multi-task and willingness to learn
• Computer proficiency
• Knowledge of EMR and G-suite is an asset
• Able to work effectively in a fast-paced environment
• Strong organizational skills and attention to details

Job Type: Full-time

Application question(s):

• What is your email address? Please note this is a mandatory question.
• Do you have direct patient experience in a doctors office (family doctors, walk-in clinics and specialists)? Please note hospital, rehab and long term care are not considered experience in a doctor’s office. Please note this is a mandatory question.

Licence/Certification:

• license as an RPN in Canada? (required)

Work Location: Remot

• Provide virtual care coordinations to patients and insurance partners
• Support care with physicians, pharmacies and allied health professionals
• Administrative responsibilities include but are not limited to: registering patients, answering phone calls, scheduling appointments, following up on consults and test results, obtaining required documentation
• Provide service presentations to clients and partners
• Initiate and maintain patient record accurately and efficiently in the EMR
• Supports management and perform tasks for service delivery
• Performs outreach calls to secure care options
• Contribute to the development of care process and algorithms
• Perform other related duties as assigne