Care Coordinator

at  Acacium Group

UNLOCK YOUR POTENTIAL:

Join our team as a Care Coordinator in our Bristol office, where you’ll work alongside dedicated colleagues to support our clients and healthcare workers. We’re looking for candidates who can expertly manage a heavy workload while maintaining a high standard of service. Your role will involve leveraging your knowledge, experience and adaptability, utilising excellent telephone skills, and employing a business-focused approach to drive team growth. If you’re a problem-solver with a commitment to excellence, we want to hear from you!
Xyla, part of Acacium Group, is an integrated healthcare solution that improves people’s lives and alleviates the demands of the UK healthcare system. Our services help people avoid hospital or accelerate them safely through it, with specialist support in their community or homes whenever needed.
Thornbury Community Services are a team of exceptional and conscientious nurses and care staff with high-quality care as their number one priority. This enables us to deliver the best complex care at home or in the community, 24/7 or whenever our service users need it. With compassion, integrity and dedication, we help empower people to achieve personal aspirations, as well as providing care tailored to their needs. Making a positive difference to our client’s lives is our passion and it’s this that sets us apart.

• have exceptional written and verbal communication skills to deliver memorable top class customer service for our clients
• previous experience in administration, customer service or a healthcare setting
• thrive under pressure by proactively managing tasks, prioritising effectively in order to deliver on meeting strict deadlines and KPIS
• have good team working skills and the ability to work under minimal supervision whilst being able to prioritise and organise your workload.
• a willingness to deal with high call volumes showcasing a positive and engaging manner with the ability to solve problems effectively.