Working Pattern – Full time role of 37.50 hours. Overtime is expected and may be requested at short notice due for sickness/holiday cover. Cover would be required for Reception purposes in extreme situations.
Salary – £12.82 per hour
Job Location – The Tutbury Practice
Closing Date – 08.08.2025
Exciting Opportunity at The Tutbury Practice!
We’re offering an exciting opportunity to join The Tutbury Practice in a key administrative and patient-facing role. As a Care Coordinator / Administrator, you’ll play a vital part in supporting our high-quality, patient-centred care by acting as the link between patients, clinicians, and our wider healthcare team.
This is more than just a job, it’s your chance to be part of a supportive, professional team committed to making a real difference in our patients’ lives.

WHAT WE’RE LOOKING FOR:

We’re seeking a team member with a strong understanding of general practice administration. Ideally, you will have experience within general practice. If you’re detail-oriented, organized, and ready to make a meaningful impact, this role is for you!
The role will provide support for the triaging clinician by care navigating patients to the correct services and booking patients into appropriate slot types. In addition to this they will be completing administrative tasks as listed above.

QUALIFICATIONS AND SKILLS

Essential
· NHS / Primary Care (GP Practice) experience
· Excellent literacy, numeracy, and IT skills (MS Office)
· GCSE Grade A–C (or equivalent) in English and Maths
· Strong communicator with good attention to detail
· Organised, self-motivated, and discreet with confidential information
· Able to remain professional under pressure
· Flexible, resilient, and team-oriented
· DBS check required
Desired skills
· Familiarity with EMIS, DOCMAN, ERS
· Understanding of GP administrative systems (referrals, coding, Care Coordination)
· Prior experience with patient registrations and care review processes
Personal qualities
· Friendly, approachable, and confident
· Empathetic and patient-focused
· A team player with initiative and sound judgment
· Reliable, loyal, and committed to professional excellence

ABOUT US

The Tutbury Practice is a rural GP surgery located in Tutbury, serving patients from nearby areas such as Rolleston, Hatton, and Stretton. Our practice has a patient population of just over 8,500. Our clinical team includes two GP partners, four salaried GPs, a GP Registrar, a clinical pharmacist, a nurse practitioner, and an experienced nursing team, all supported by a friendly and dedicated admin and reception staff.
We are committed to our core values of reliability, compassion, and patient-centred care. Our team fosters a warm and welcoming atmosphere, and we take pride in creating a positive and supportive work environment.
Job Type: Full-time
Pay: £12.82 per hour
Expected hours: 37.50 per week

Schedule:

• Monday to Friday

Work Location: In person
Application deadline: 08/08/202

WHY THIS ROLE?

This is a chance to step into a role that’s central to our operations, working closely with our dedicated Care Coordinators and Administrators. You’ll play a key part in ensuring the quality and integrity of patient care by:
- Registrations/deductions
- Cancer care reviews/ Cancer care MTD meetings
- CHS booking appointments
- Coding and summarizing patient records
- Navigating patient care with Accurx Triage
- Supporting patients with additional care needs

MAIN DUTIES OF THE JOB

· Manage patient registrations and deductions
· Coordinate cancer care reviews and MDT meetings
· Book baby immunisations and check ups
· Admin support for the nursing team
· Monitor and code immunisations and vaccinations
· Maintain the Carers Register
· Handle GP2GP transfers and email correspondence
· Support colleagues by covering administrative/reception roles in times of need
· Culling, coding and summarizing patient records
· Administration support for the Accurx Triage clinician