NOW HIRING: CARE COORDINATOR

Location: Fully Remote
As a Care Coordinator, you’ll guide patients through their treatment journey - from understanding care plans to navigating insurance and finances. You’ll play a vital role in making the process seamless, informative, and reassuring.

SKILLS AND QUALIFICATIONS

• Best in Class Client/Customer Engagement experience in a sales driven environment
• Experience with treatment outcomes inside sales required
• Ability to manage cost conversations with patients
• Experience with insurance and out-of-pocket patient responsibility preferred
• High comfort level with medical terminology and comfortable with collaboration with MDs.
• Excellent organizational and interpersonal communication skills, and organizational agility

REDISCOVER PURPOSE WITH ADVENT

At ADVENT, we do healthcare differently. We focus on innovative solutions and patient-first care. If you’re driven, creative, and ready to make an impact, join us.

WHAT YOU’LL DO:

• Serve as a key point of contact for patients, helping them move confidently through care
• Reduce cancellations by proactively rescheduling and addressing concerns
• Prep appointments with cost estimates and insurance info
• Communicate procedure details, financial options, and pre/post-op instructions
• Collaborate with internal teams to deliver a smooth patient experience
• Support multiple clinics virtually or in person, as needed
• Educate and schedule patients for procedures