MINIMUM QUALIFICATIONS:

• Bachelor’s degree in nursing, social work, or a related field.
• Experience in a healthcare setting, preferably in care coordination or case management.
• Strong communication and interpersonal skills to effectively interact with patients and healthcare professionals.

PREFERRED QUALIFICATIONS:

• Experience with electronic health record (EHR) systems.
• Knowledge of community resources and support services available to patients.

SKILLS:

The required skills of communication and interpersonal relations are essential for building trust and rapport with patients and their families, ensuring they feel supported throughout their care journey. Organizational skills are utilized daily to manage multiple patient cases, appointments, and follow-ups efficiently. Problem-solving skills come into play when addressing barriers to care, allowing the Care Coordinator to find effective solutions tailored to each patient’s unique situation. Familiarity with healthcare regulations and policies is crucial for navigating the complexities of patient care and ensuring compliance. Preferred skills, such as knowledge of community resources, enhance the Care Coordinator’s ability to connect patients with additional support services, further improving their overall health outcomes

ABOUT THE ROLE:

The Care Coordinator plays a crucial role in ensuring that patients receive comprehensive and coordinated care throughout their healthcare journey. This position involves collaborating with healthcare providers, patients, and their families to develop and implement individualized care plans that address medical, emotional, and social needs. The Care Coordinator will monitor patient progress, facilitate communication among all parties, and advocate for patients to ensure they receive the necessary resources and support. By effectively managing care transitions and follow-ups, the Care Coordinator aims to improve patient outcomes and enhance overall satisfaction with the healthcare experience. Ultimately, this role is vital in bridging gaps in care and promoting a holistic approach to health management.

RESPONSIBILITIES:

• Develop and maintain individualized care plans in collaboration with patients, families, and healthcare providers.
• Coordinate appointments, referrals, and follow-up care to ensure seamless transitions between different levels of care.
• Monitor patient progress and adjust care plans as necessary, providing ongoing support and education to patients and their families.
• Act as a liaison between patients and healthcare providers, facilitating communication and addressing any concerns or barriers to care.
• Document all interactions and updates in the patient management system to ensure accurate and timely information sharing.