Care Coordinator at Better Morning, Inc.

Ashburn, Virginia, United States -

Full Time

Start Date

Immediate

Expiry Date

21 Dec, 25

Salary

25.0

Posted On

22 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Professional Communication, Medical Office Experience, Customer Service, Appointment Scheduling, Insurance Verification, Prior Authorizations, Payment Collection, Chart Management, Case Load Management, Consumer Surveys, Reminder Calls, Intake Scheduling, Profile Creation, Billing Experience, No Show Management

Industry

Mental Health Care

Description

Company Description Better Morning emerged as an outpatient behavioral health practice in Ashburn, VA in the year of 2014. In addition to providing counseling from the Ashburn office, Better Morning started off as a certified provider for intensive in home and community-based services (IHCBS), for at risk youth in District of Columbia. In August of 2017, Better Morning was certified as a Core service agency (CSA) by DC Department of Behavioral Health. Better morning founder’s passion for at risk youth and their family were the motivation to keep expanding the evidenced based programs to meet the need of the underserved population. Job Description Care Coordinator with some prior medical office experience needed to greet clients, schedule appointments, answer phones, check insurance benefits via phone or online, obtain prior-authorizations, collect payments (copays, coinsurance, etc.) and conduct office functions such as copying, filing, chart management, etc., for a behavioral health practice. These duties are not inclusive and will include other tasks as assigned. Must be very good at professional communication. Responsibilities: Work closely with Psychiatrist Attend staff meetings and other activities, which ensure the smooth functioning of clinical operations. Run the case load report Complete consumer surveys Make reminder calls for assessors, psychiatrist, NP, therapists Document the reminder calls Schedule consumer for intake Create consumers profile in credible Prior medical billing experience required to perform obtain prior-authorizations Check the voice messages, save or delete as needed Review each clinician’s availability for the week for D&A and tele counseling and keep a note of these availability to serve the consumers Review the no show report, call and reschedule Other related duties as assigned Qualifications Education: BS/BA in Social Science Field or related fields Experience: Customer service: 1 year (Preferred) candidate with prior experience will be short listed Additional Information Ability to commute/relocate: Ashburn- Reliably commute or willing to relocate (Required) Job Type: Full-time Pay: $22.00 - $25.00 per hour Schedule: 8 hour shift Monday to Friday Weekends as needed Work Location: In person

Responsibilities

The Care Coordinator will greet clients, schedule appointments, and manage office functions for a behavioral health practice. They will also work closely with the psychiatrist and ensure smooth clinical operations.