Job Title: Care Coordinator
Location: Boldon Business Park, South Tyneside (office based)
Position Type: Full-time
Salary: £27,000 - £29,000 per ammun
An exciting opportunity has arisen for an experienced Care Coordinator to join the team. This is an exceptional career opportunity for a person to join the our team and make a meaningful impact in the care industry.
As a Care Coordinator, you’ll play a pivotal role in organising the schedules of our carers and customers to ensure they are at the right place at the right time. Our primary goal is to provide our customers with exceptional quality care and support, enabling them to remain safe and comfortable in their own homes. Success in this role hinges on your ability to maintain a supportive and composed demeanour, coupled with impeccable organisational and communication skills.
We are looking for a detail-oriented and highly organised individual to take on this essential role. The core responsibility of this position revolves around accurately recording and assigning care calls within our systems, ensuring that care assistants are matched appropriately to our customers. The objective is to deliver care on schedule, with utmost safety, and in alignment with the preferences outlined in each customer’s personalized care and support plan. This role demands a fair amount of forward thinking and creative problem-solving.
There is a requirement to take part in the out-of-hours on-call duties one evening per week.
We stand at the forefront of Premium Home Care services, offering the highest level of customer service and experience. Our core mission is centred on empowering our customers to maintain their independence in the comfort of their own homes and continue live within their community. Our care service holds an Outstanding rating from the Care Quality Commission (CQC), establishing our Premium Home Care services as one of the first choices in the region.
At Bluebird Care, we’re committed to creating a more secure and rewarding work environment. That’s why we’ve taken key steps to improve job stability and wellbeing for our Care Assistants:
Higher Pay – We’ve increased our Care Assistant’s hourly rate to £15 to ensure fair compensation for our team’s dedication.
Job Security – Moving away from zero-hour contracts, we offer guaranteed hours to provide financial stability.
Wellbeing & Support – Through Flock, we’re introducing initiatives focused on mental and physical wellbeing, ensuring our team feels valued and cared for.
As a Care Coordinator, you’ll be part of a company that prioritises staff retention and job satisfaction - helping to build a dedicated, motivated workforce.
Join our team and be a part of Premium Home Care services across the North East.
Prior care experience and coordination experience are  highly desirable for this role.
Please note this is an office-based role.
Care to join us? Please click ‘Apply Now’ and we will be in touch shortly.
Job Types: Full-time, Permanent
Pay: £27,000.00-£29,000.00 per year

Benefits:

• Company pension
• On-site parking
• Referral programme

Shift:

• Day shift

Work days:

• Monday to Friday

Experience:

• Care Coordination: 2 years (preferred)
• Care industry: 3 years (preferred)

Work authorisation:

• United Kingdom (required)

Work Location: In perso

Please refer the Job description for details