Are you a highly organised, people focused professional with a passion for making a difference? Candlelight live-in care is looking for a motivated Care Coordinator to join our team.
We support vulnerable people to continue to live in their own homes, this is a rewarding role.
As our Care Coordinator, you will be the key link between our clients and care workers, ensuring a smooth service delivery

• Responsible for allocation of Clients and Carers and the communication of the allocations through the distribution of booking confirmations and rotas.
• Be the point of contact for Clients and Carers concerning their Rotas.
• Maintain accurate and up to date information on Access.
• Develop good relationships with carers, liaise with clients and Partners/Stakeholders/Commissioners in a professional manner, and deliver excellent customer service.
• Assist the Office team with the onboarding of new Clients and Carers onto the system and the digital file counterparts.
• Provide support with telephone calls and emails to help ensure the service runs smoothly and efficiently.
• Work as part of the Candlelight Live-In Care team, which means striving towards the same goal and supporting others whilst allowing others to support you.
• Promote, represent and uphold the Candlelight values of independence, choice, dignity, respect, and desire to keep Clients at home for as long as possible.