Care Coordinator - Care Finder Program at EACH

, Victoria, Australia -

Full Time

Start Date

Immediate

Expiry Date

14 Oct, 26

Salary

46.7

Posted On

16 Jul, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Case Management, Assertive Outreach, Person-Centred Practice, Rapport Building, Active Listening, Problem Solving, Data Entry, Trauma-Informed Care, Cultural Safety, Community Engagement

Industry

Individual and Family Services

Description

Company Description For over 50 years, Each has stood beside individuals and communities, helping people live healthier, more fulfilling lives. We put people at the heart of everything we do, surrounding them with a network of care and support that empowers individuals to thrive. Join us and be part of a team that delivers Altogether Better Care—because when we come together, we create brighter futures for all. Job Description Part-time or full-time flexible position available Work across the Outer South (Cranbourne, Narre Warren, Clyde, Pakenham, Carrum Downs and Officer areas) with hybrid working conditions. Competitive salary starting from $46.70 depending on experience + Super + Generous Salary Packaging benefits of up to $18,550 The role Here at Each we are looking for passionate Care Coordinators to join our care finder program, supporting older people who may be experiencing vulnerability, isolation or difficulty navigating the aged care system. This role is all about meeting people where they are, building trust, and ensuring they don’t fall through the gaps when accessing vital supports. As a Care Coordinator, you will use assertive outreach and a person‑centred approach to help older Australians understand, access and navigate aged care and other community services. Your day may include: Engaging and building rapport with potential clients, their families, and community intermediaries. Helping people interact with My Aged Care, including guiding them through eligibility, assessments and next steps. Supporting clients to identify and connect with the right aged care and community supports through warm referrals and ongoing follow‑up. Establishing strong relationships with local government, community, and voluntary services to promote the care finder program. Maintaining accurate case notes and participating in reporting, reflective practice, and ongoing professional development. There will be travel involved in and around the Cranbourne, Narre Warren, Clyde, Pakenham, Carrum Downs, Frankston and Officer areas. You’ll be part of a supportive and collaborative team, working both independently in the community and with colleagues across Each. Who we are looking for You’re someone who thrives on supporting others and can build genuine connections with older people who may face complex barriers. You’ll bring: Experience working with older adults or vulnerable community groups. Knowledge of local aged care and community supports, or the ability to quickly acquire it. Strong communication and rapport‑building skills, with empathy and active listening. A commitment to person‑centred practice, respect, cultural safety and trauma‑informed care. Solid problem‑solving skills and confidence with administrative and data‑entry tasks. A second language is highly desirable. Qualifications Qualification in Social Work, Human Services, Aged Care, Community Services, Health or similar. Current Australian driver’s licence and access to an insured vehicle. Additional Information What we offer Each is committed to developing our people. At Each you’ll be supported to be your best. We provide: Work arrangements that flex to you to allow for a positive work-life balance Brand new VIC team Generous Not-for-Profit Salary Packaging of up to $15,900 free income tax per year Up to $2,650 additional tax-free money to spend towards meals entertainment Opportunities for internal career progression across QLD, NSW, ACT, and VIC Support your wellbeing with access to Fitness Passport, for discounted access to hundreds of gyms, pools and fitness facilities nationwide for you and your family. Support through a comprehensive Employee Assistance Program for you, and your immediate family members Opportunities to continuously grow and develop. Next steps To view the full Position Description, click here or visit each.com.au, go to ‘Work With Us’ > ‘Careers’ > ‘Open Roles’ and search for this position. Questions? Contact Nicole Armstrong (Care Finder Team Lead - Older Adults) at [email protected]* * Applications sent directly to Nicole will not be considered. You must apply via the link. Applications Close: July 30th 2026 Please note that applications will be reviewed as they are received. Interviews may take place during the advertising period - so don't miss out and apply today! Our Commitment to Inclusion at Each At Each, inclusion is at the heart of how we work, connect and care. We’re committed to a workplace where everyone feels safe, respected and able to be themselves. We celebrate diversity in all its forms, including Aboriginal and Torres Strait Islander Peoples, LGBTIQA+ communities, people with disability, people from diverse cultural and faith backgrounds, people with lived and/or living experience and people of all age and genders. Each is a child safe organisation with zero tolerance for child abuse, and we are committed to protecting the safety and wellbeing of all children and young people. Next Steps in the Hiring Process Learn more about next steps, check out our Hiring Process Guide. We are a 2026 Circle Back Initiative Employer - we commit to respond to every applicant. Didn’t find the perfect role today? Join our Talent Community and be the first to hear about new Each opportunities!

Responsibilities

The Care Coordinator supports vulnerable older adults in navigating the aged care system through assertive outreach and person-centred support. Responsibilities include building rapport with clients, facilitating access to My Aged Care, and establishing relationships with community services.