Care Coordinator – Care Finder Program (Older Adults) at EACH

Clarence Valley Council, New South Wales, Australia -

Full Time

Start Date

Immediate

Expiry Date

28 Jun, 26

Salary

44.78

Posted On

30 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Assertive Outreach, Person-Centred Approach, Rapport Building, Communication, Active Listening, Problem-Solving, Data Entry, Case Notes Maintenance, Cultural Safety, Trauma-Informed Care

Industry

Individual and Family Services

Description

Job Description Part-time (0.6FTE) position in Grafton/the Clarence Valley available + Hybrid working conditions. Competitive salary starting from $44.78 depending on experience + Super + Generous Salary Packaging benefits of up to $18,550 Seeking someone with good knowledge and connections to their local community. The role Here at Each we are looking for passionate Care Coordinators to join our care finder program, supporting older people who may be experiencing vulnerability, isolation or difficulty navigating the aged care system. This role is all about meeting people where they are, building trust, and ensuring they don’t fall through the gaps when accessing vital supports. As a Care Coordinator, you will use assertive outreach and a person‑centred approach to help older Australians understand, access and navigate aged care and other community services. Your day may include: Engaging and building rapport with potential clients, their families, and community intermediaries. Helping people interact with My Aged Care, including guiding them through eligibility, assessments and next steps. Supporting clients to identify and connect with the right aged care and community supports through warm referrals and ongoing follow‑up. Establishing strong relationships with local government, community, and voluntary services to promote the care finder program. Maintaining accurate case notes and participating in reporting, reflective practice, and ongoing professional development. You’ll be part of a supportive and collaborative team, working both independently in the community and with colleagues across Each. Who we are looking for You’re someone who thrives on supporting others and can build genuine connections with older people who may face complex barriers. You’ll bring: Experience working with older adults or vulnerable community groups. Knowledge of local aged care and community supports, or the ability to quickly acquire it. Strong communication and rapport‑building skills, with empathy and active listening. A commitment to person‑centred practice, respect, cultural safety and trauma‑informed care. Solid problem‑solving skills and confidence with administrative and data‑entry tasks. A second language is highly desirable. Qualifications Qualification in Social Work, Human Services, Aged Care, Community Services, Health or similar. Current Australian driver’s licence and access to an insured vehicle. Additional Information What we offer Each is committed to developing our people. At Each you’ll be supported to be your best. We provide: Work arrangements that flex to you to allow for a positive work-life balance Generous Not-for-Profit Salary Packaging of up to $15,900 free income tax per year Up to $2,650 additional tax-free money to spend towards meals entertainment Opportunities for internal career progression across QLD, NSW, ACT, and VIC Support through a comprehensive Employee Assistance Program for you, and your immediate family members Opportunities to continuously grow and develop. Next steps To view a copy of the full Position Description, click here. Alternatively, for more information please contact Carol Bailey (Team Leader - Care Finder Program) at [email protected] or on 0474 131 093.* * Applications sent directly to Carol will not be considered. You must apply via the link. Applications Close: Monday 13th April Please note that applications will be reviewed as they are received. Interviews may take place during the advertising period - so don't miss out and apply today! Next Steps in the Hiring Process Learn more about next steps, check out our Hiring Process Guide. We are a 2026 Circle Back Initiative Employer - we commit to respond to every applicant. Didn’t find the perfect role today? Join our Talent Community and be the first to hear about new Each opportunities!

Responsibilities

The Care Coordinator will use assertive outreach and a person-centred approach to help older Australians understand, access, and navigate aged care and other community services. This involves engaging clients, guiding them through My Aged Care processes, connecting them with supports, and building relationships with local service providers.