Care Coordinator - Care Integration (Temporary) at Central California Alliance for Health

, California, United States -

Full Time

Start Date

Immediate

Expiry Date

13 Mar, 26

Salary

34.23

Posted On

13 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Care Coordination, Customer Service, Health Care Systems, Medi-Cal Population, Communication, Documentation, Problem Solving, Collaboration, Microsoft Word, Microsoft Outlook, Enhanced Care Management, Community Supports, Utilization Management, Member Services, Social Services

Industry

Hospitals and Health Care

Description

There are two temporary opportunities available for this assignment. ABOUT THIS TEMP POSITION This is a temporary position and the length of assignment is estimated to go from January 2026 to July 2026. The length of the assignment is always dependent on business need and dates may change. While the assignment would be at the Alliance, if selected, you would be an employee of a temporary employment agency that we would connect you with. WHAT YOU'LL BE RESPONSIBLE FOR Reporting to the Care Management Director, this position: Supports the Care Integration team in coordinating care and facilitating access to Enhanced Care Management (ECM), Community Supports (CS), Dual Eligible Special Needs Plan (D-SNP), and other health care and social service activities for Alliance members Collaborates with internal departments, ECM/CS providers, and community agencies to promote efficient care coordination and support members across the care continuum Contributes to the effective operation and improvement of the Care Integration Unit and ECM/CS programs WHAT YOU'LL NEED TO BE SUCCESSFUL To read the full position description and list of requirements, click here. Knowledge of: The principles and practices of managed health care and health care systems The principles and practices of care coordination The principles and practices of customer service Windows-based PC systems and Microsoft Word and Outlook Medi-Cal population Ability to: Quickly learn and understand the workings of the Alliance, particularly the Enhanced Health Services, Utilization Management, and Member Services departments Communicate program mission, vision, and roles Interpret, explain, and apply policies, procedures, and guidelines Clearly, completely, and independently document, summarize, and resolve members' concerns and inquiries; and recognize those issues that require escalation to a higher level Communicate effectively in writing and demonstrate proper grammar, spelling, punctuation, and formatting Education and Experience: High school diploma or equivalent Three years of experience related to care coordination in a health care setting which involved interacting with members, patients, and providers in meeting their service needs (an Associate's degree in Health, Social Services, or a related field or current certification as a Medical Assistant may substitute for one year of the required experience); or an equivalent combination of education and experience may be qualifying OTHER INFORMATION We are in a hybrid work environment, and we anticipate that the interview process will take place remotely via Microsoft Teams. While some staff may work full telecommuting schedules, attendance at quarterly company-wide events or department meetings will be expected. In-office or in-community presence may be required for some positions and is dependent on business need. Details about this can be reviewed during the interview process. This is a temporary position and does not provide the benefits that are listed below (this is standard language from our regular job posts and cannot be altered or removed). Temporary employees on assignment at the Alliance will be connected to a staffing agency with separate benefit options. The full compensation range for this position is listed by location below. The actual compensation for this role will be determined by our compensation philosophy, analysis of the selected candidate's qualifications (direct or transferable experience related to the position, education or training), as well as other factors (internal equity, market factors, and geographic location). Zone 1 (Monterey, San Benito and Santa Cruz) $26.33—$34.23 USD Zone 2 (Mariposa and Merced) $23.96—$31.15 USD OUR BENEFITS Available for all regular Alliance employees working more than 30 hours per week. Some benefits are available on a pro-rated basis for part-time employees. These benefits are unavailable to temporary employees while on an assignment with the Alliance. Medical, Dental and Vision Plans Ample Paid Time Off 12 Paid Holidays per year 401(a) Retirement Plan 457 Deferred Compensation Plan Robust Health and Wellness Program Onsite EV Charging Stations ABOUT US We are a group of over 500 dedicated employees, committed to our mission of providing accessible, quality health care that is guided by local innovation. We feel that our work is bigger than ourselves. We leave work each day knowing that we made a difference in the community around us. Join us at Central California Alliance for Health (the Alliance), where you will be part of a culture that is respectful, diverse, professional and fun, and where you are empowered to do your best work. As a regional non-profit health plan, we serve members in Mariposa, Merced, Monterey, San Benito and Santa Cruz counties. To learn more about us, take a look at our Fact Sheet. The Alliance is an equal employment opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. We are an E-Verify participating employer At this time the Alliance does not provide any type of sponsorship. Applicants must be currently authorized to work in the United States on a full-time, ongoing basis without current or future needs for any type of employer supported or provided sponsorship.

Responsibilities

The Care Coordinator will support the Care Integration team in coordinating care and facilitating access to various health care and social service activities for Alliance members. This role involves collaboration with internal departments and community agencies to promote efficient care coordination.