We are seeking a proactive and passionate Care Coordinator to work closely with the Registered Branch Manager to develop, lead, and manage our home care branch in Harrogate.
Carefound Home Care has developed a reputation as the highest quality provider of home care services to older people and we are rated Outstanding by the Care Quality Commission (CQC) across our branches. This is a fantastic opportunity for a friendly, organised and professional individual to join our supportive, award-winning team which is centred around providing the best possible care and support to our clients and staff.
As Care Coordinator you will be responsible for managing and coordinating the support we provide to our carers and delivering outstanding care to our clients in the Harrogate, Ripon and Wetherby area.

REQUIREMENTS

• Proven track record of working in the care sector
• Previous experience in a care coordinator or care manager role
• Excellent communication, planning and organisational skills
• Ability to support members of the home care team
• Warm, patient and compassionate but also emotionally resilient and calm under pressure
• Enthusiastic and positive ‘can do’ attitude
• Commitment to providing and maintaining high standards of care and support
• A valid driving licence and your own car
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• Lead communication with hourly carers and liaise with the resource manager regarding live-in carer placements
• Ensure the right carer is allocated to the right client and introduce carers in advance of client visits
• Participate in the ongoing support, supervision and assessment of carers
• Support communication with new client enquiries
• Undertake initial and ongoing client assessments and maintain detailed care plans with the Registered Branch Manager
• Liaise with clients, families and health professionals to plan, monitor and evaluate client care
• Manage staff and client tasks to ensure records, quality assurance and training are up-to-date
• Participate in office on-call rota
• Work flexibly alongside the care management team to support the delivery of an outstanding care service