Care Coordinator – Check Out at Gastromed, LLC

Miami Lakes, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

25 Sep, 26

Salary

18.0

Posted On

27 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Patient Coordination, Customer Service, Data Entry, Electronic Health Records, Scheduling, HIPAA Compliance, Multi-tasking, Communication Skills, Organization, Telephone Etiquette, Bilingual English/Spanish, Medical Office Administration

Industry

Medical Practices

Description

JOB TITLE: Care Coordinator -Check Out REPORTS TO: Practice Manager FLSA STATUS: Non-Exempt JOB SUMMARY: The Care Coordinator is responsible for greeting patients as they check out and offering them friendly and prompt assistance while coordinating the patient’s care. QUALIFICATIONS/EDUCATION: * HIGH SCHOOL DIPLOMA OR EQUIVALENT REQUIRED. * BI-LINGUAL ENGLISH/SPANISH PREFERRED; MUST BE ABLE TO READ, WRITE AND SPEAK ENGLISH. * 2-3 years of related experience in a medical setting preferred. * Strong people skills. * Data entry skills. * Attention to detail. * Strong organizational skills and ability to multi-task effectively. * Demonstrates skill in the use of personal computers, various programs, and applications required to competently execute job duties. Internet, document with Electronic Health Records and/or authorization system with minimal typing/spelling errors, send e-faxes and email. CERTIFICATIONS/LICENSES: * N/A ABILITIES/SKILLS: * Basic computer skills to be able to recognize and understand our EMR System. * Excellent communication, Customer Service, and telephone skills. * Strong organizational skills and ability to multi-task effectively. * Must be able to work independently with minimal supervision in a fast-paced environment. * Able to respect and maintain patient confidentiality at all times and comply with HIPAA Regulations. * Must be dependable and conduct him/herself in a professional manner. * Demonstrates skill in the use of personal computers, various programs, and applications required to competently execute job duties. * Must be able to follow policies and procedures. SUPERVISORY RESPONSIBILITIES: N/A ESSENTIAL DUTIES/ RESPONSIBILITIES: * Assist patients upon check out by reviewing the physician’s orders. * Provides patients with orders and instructions as needed. * Schedule patients for procedures such as endoscopy, colonoscopy, ancillary, etc. * Inform patients if a clearance is required for their procedure. * Assist patients with inquiries or concerns and ensure patients’ expectations are met. * Coordinates any diagnostic test order by the physician. * Scan superbills or any patient documents to the patient’s chart. * Responsible that all patients have been checked out at the end of the day or marked as a no-show. * Ensure that the daily close-out report matches the entries in ECW and forward the report to the billing department. * Responsible for scheduling patient appointments in our system and informing patients if referrals or authorization are required for the following visit or procedure. * Confirms patient’s appointments and sends text messages days prior to the visit. * Answering incoming calls using the assigned telephone script in a professional, courteous and timely manner. * Conducts all activities in a professional, polite, and courteous manner and abides by company policies and procedures. * Perform any other duties as assigned. We offer a competitive salary, Employee Health Insurance is covered at 100%. We also offer Dental, Vision, Life, and 401k Benefits.

Responsibilities

The Care Coordinator manages the patient check-out process, including reviewing physician orders and scheduling follow-up procedures. They are also responsible for maintaining patient charts, handling incoming calls, and ensuring daily close-out reports are accurate.