Care Coordinator - Davita IKC - Parma at DaVita International Ltd

Parma, Ohio, United States -

Full Time

Start Date

Immediate

Expiry Date

29 Aug, 26

Salary

23.0

Posted On

31 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Care Coordination, Patient Navigation, Non-clinical Screening, Electronic Medical Records, Microsoft Office, Microsoft Excel, Microsoft Outlook, Patient Communication, Referral Management, Insurance Navigation, Confidentiality, Professional Communication

Industry

Hospitals and Health Care

Description

Posting Date 05/29/2026 9050 N Church Drive, Parma Heights, Ohio, 44129, United States of America Join DaVita Integrated Kidney Care (IKC) as a Care Coordinator It takes a village to care for our patients, and as a Care Coordinator (CC), you’ll be at the heart of that Village. You’ll be a key player on our care team, helping some of our most complex patients navigate their chronic conditions while ensuring they receive the highest quality care. You’ll work closely with Nurse Practitioners and RN Case Managers to coordinate care, facilitate resources, and keep the patient journey moving smoothly. Position Details: HYBRID schedule in designated region supporting Davita clinics 3-4 days per week, remaining time from home. Full-Time, Monday–Friday schedule (no weekends) Daily start time between 7:00–8:00 AM Reliable transportation required Mileage reimbursement for commute to clinics Must provide flexibility as needed to meet patient and clinic needs Home work environment must include a quiet, private space with high-speed internet Responsibilities: Coordinate care for patients by ensuring access to eligible resources/programs and assisting with referrals and provider appointments Perform outbound calls and respond to inbound calls from patients, providers, and Village resources Complete non-clinical screenings and pathways under the guidance of the Manager; escalate to Integrated Care Nurse as needed Assist the clinical team with moving patients through the continuum of care by completing tasks as directed Identify eligible resources for members and collaborate with Integrated Care Nurses, dialysis clinics, health plans, and other stakeholders to help members enroll in programs Communicate directly with patients in a timely and professional manner Maintain accurate, complete, and confidential documentation Demonstrate exceptional two-way communication, both oral and written Act in alignment with DaVita’s mission and values to deliver high-quality patient care Qualifications: High school diploma or GED required 2+ years of experience in a professional office environment Ability to handle confidential information with discretion and sound judgment Strong verbal communication skills Proficiency in Microsoft Office, Excel, and Outlook Prior experience with Electronic Medical Records preferred Commitment to service excellence and patient satisfaction Ability to work autonomously while collaborating effectively with the team Home workspace must provide a quiet, private environment with reliable high-speed internet Preferred Qualifications: 1–3 years clinical medical office experience CNA or MA experience is a plus Experience coordinating care (referrals, care management, etc.) Familiarity navigating insurance payers Experience in direct patient care or support Prior medical office environment experience Why You’ll Love Working Here: Make a direct impact on the lives of patients with complex chronic conditions Be part of a mission-driven, collaborative care team Flexible hybrid schedule with opportunity for professional growth What We’ll Provide: More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings. Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning. #LI-TS2 At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic. This position will be open for a minimum of three days. The Wage Range for the role is $20.00 - $23.00 per hour. For location-specific minimum wage details, see the following link: DaVita.jobs/WageRates Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits Colorado Residents: Please do not respond to any questions in this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.

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Responsibilities

Coordinate care for complex chronic patients by facilitating resources, managing referrals, and assisting with provider appointments. Collaborate with clinical teams and stakeholders to move patients through the continuum of care while maintaining accurate documentation.