Care Coordinator Germantown at Nouveau Healthcare

, Maryland, United States -

Full Time

Start Date

Immediate

Expiry Date

23 Dec, 25

Salary

0.0

Posted On

24 Sep, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Scheduling, Sales, Caregiver Training, Client Relations, Interpersonal Skills, Communication Skills, Multi-tasking, Technology Proficiency, Problem-solving, Relationship Building, Goal-driven, Compassionate, Organizational Skills, Leadership, Community Outreach, Client Satisfaction

Industry

Wellness and Fitness Services

Description

Benefits: Competitive salary Flexible schedule Opportunity for advancement Position Title: Care Coordinator Reports To: Administrator/Operations Director Location: Rockville Employment Type: Part-Time Position Overview The Care Coordinator is a key member of our home care team, responsible for ensuring smooth daily operations, caregiver support, and client satisfaction. This role blends scheduling, sales, and caregiver training to support agency growth and provide exceptional care. The ideal candidate is organized, compassionate, and motivated to build strong relationships with caregivers, clients, and referral partners. Key Responsibilities: Scheduling & Operations Coordinate caregiver schedules to ensure client needs are met. Respond to caregiver call-outs and reassign shifts quickly. Maintain scheduling software and ensure accurate documentation. Communicate with families and caregivers regarding schedule updates. Sales & Business Development Conduct community outreach to referral partners, hospitals, senior centers, and other organizations. Follow up on leads and inquiries, converting them into active clients. Attend networking events and represent the agency professionally. Assist in meeting monthly sales and referral goals. Caregiver Recruitment & Training Support hiring by conducting interviews and assisting with onboarding. Deliver caregiver orientation and ongoing training sessions. Provide coaching and performance feedback to caregivers. Ensure all staff comply with state regulations and agency policies. Client & Caregiver Relations Perform follow-up calls and check-ins to ensure client satisfaction. Build strong relationships with caregivers to increase retention. Address concerns from clients and caregivers promptly. Qualifications Previous experience in home care, healthcare, or scheduling strongly preferred. Strong interpersonal and communication skills; able to connect with diverse groups of people. Sales or community outreach experience a plus. Ability to multi-task, prioritize, and work under pressure. Comfortable with technology and scheduling software. Training or leadership experience preferred. Skills & Attributes Highly organized and detail-oriented. Problem-solver with the ability to think quickly. Strong relationship-building skills. Goal-driven with an interest in both operations and sales growth. Compassionate and committed to improving client quality of life. Compensation & Benefits Competitive salary with performance-based bonuses. Opportunities for professional growth within the agency. Paid training and ongoing development.

Responsibilities

The Care Coordinator is responsible for coordinating caregiver schedules, ensuring client needs are met, and supporting caregiver training. This role also involves conducting community outreach and building relationships with clients and caregivers.