JOIN OUR AWARD-WINNING TEAM!

At GoodOaks Homecare, we take pride in the personal yet professional care we provide. We are an award-winning, values-led domiciliary care provider that recognises and rewards the incredible people who work with us. We’re now looking for an experienced, passionate and proactive Care Coordinator to join our growing team in Bedford and help us deliver exceptional care in our local community.
This position offers an excellent opportunity for professional growth and development within our expanding business, which is committed to providing superior home care throughout Bedford.

READY TO MAKE A REAL DIFFERENCE?

If you’re looking for a meaningful career where your leadership makes lives better - apply now to join a company that genuinely values and supports its team.
Job Types: Full-time, Permanent
Pay: £26,000.00-£27,000.00 per year

Additional pay:

• Bonus scheme

Benefits:

• Company pension
• Employee discount
• Free flu jabs
• Free or subsidised travel
• Paid volunteer time
• Sick pay

Schedule:

• Monday to Friday
• Overtime

Application question(s):

• Do you drive and have access to a vehicle?

Experience:

• care coordination: 1 year (preferred)

Work authorisation:

• United Kingdom (required)

Work Location: Hybrid remote in Bedford, MK43 9J

You will be a central figure in the team, ensuring our clients receive timely, consistent, and compassionate care. Your main responsibilities include:

• Create and manage weekly staff rotas based on client needs and care worker availability
• Liaise daily with clients, families, carers, and healthcare professionals
• Conduct regular care visits and respond to urgent cover needs
• Complete community assessments and assist with care certificates as required
• Troubleshoot scheduling or staffing issues in real-time
• Manage staff absences, re-allocate care visits, and ensure continuity of care
• Participate in the on-call rota to provide support outside office hours
• Assist with recruitment, onboarding, induction, and training of new care professionals
• Support compliance with CQC standards, including maintaining accurate records
• Help the branch grow by onboarding new clients and building partnerships

This role is initially around 90% service-based, with an expectation to cover care calls as needed.