ARE YOU AN EXPERIENCED CARE WORKER / CARE ASSISTANT LOOKING TO PROGRESS IN YOUR CAREER AND BECOME A CARE COORDINATOR IN ROTHERHAM?

Hales Home Care are looking for an organised and outgoing Care Coordinator (12-month maternity cover) with excellent communication skills who enjoys empowering and supporting others.
The Care Coordinator role will involve care delivery and on-call duties as and when needed, so, you are required to have a full UK driving licence and access to your own vehicle.

• Taking new Service Users referrals from social workers and private Service Users.
• Planning and allocating Care Workers to Service Users, managing their workload, adhering to Hales Group policies and principles and legislation relating to Working Time Regulations.
• Answering and monitoring incoming telephone calls.
• Liaising with and providing support to Senior Care Workers or Care Assistants and Supervisors working within allocated area.
• Responsible for all data input relating to specified area as changes occur.
• Ensuring that holiday/sickness and emergency calls are assigned.
• Ensuring all holiday requests are available and entered into the computer system.
• Updating records of Service Users and Care Workers on an on-going basis.
• Monitoring Service Users that are in hospital/respite.
• Preparing reports as required.
• Processing amendments on timesheets/payroll report on a weekly basis
• Referencing potential Care Workers prior to employment in line with company policy to ensure they are of a satisfactory standard.
• Applying for and ensuring all criminal records checks and protection of vulnerable adults’ checks are carried out prior to employment.
• Maintaining all office policies, procedures, and in-house systems.
• Working with the Branch Recruiter and Trainer to ensure enough care staff are recruited and trained for areas when vacancies exist.
• Care delivery and on-call duties as and when required.