Care Coordinator at Home Instead Senior Care Etobicoke Mississauga

Folkestone, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

08 Jun, 26

Salary

0.0

Posted On

10 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Client Management, Care Assessments, Care Planning, Professional Matching, Client Reviews, Mentoring, Observations, Competencies, Scheduling Liaison, Relationship Building, On-Call Duties, Medication Management, MAR Charts, Organisational Skills, Prioritisation Skills, Communication Skills

Industry

Individual and Family Services

Description

Company Description We are looking for an experienced and proactive Care Coordinator to join our growing team on a full-time, permanent basis. This is a key operational role responsible for managing client care, supporting Care Professionals, and ensuring the highest standards of person-centred support are delivered consistently across our service. You will work closely with the Registered Care Manager and Deputy Care Manager to maintain quality, compliance and continuity of care. Job Description What You’ll Be Responsible For Managing a portfolio of clients and overseeing their ongoing care Conducting new client consultations and completing care assessments Creating, updating and auditing digital care plans Matching Care Professionals to clients and arranging introductions Conducting client reviews and acting on feedback Supporting and mentoring Care Professionals, including observations and competencies Liaising with the scheduling team to ensure consistency and continuity of care Responding calmly and effectively to changes in care needs Building strong relationships with clients, families and healthcare professionals Participating in on-call duties as required Qualifications What We’re Looking For Essential: Level 3 or 4 NVQ in Health & Social Care (or willingness to work towards) Experience delivering personal care services Experience with medication management and MAR Charts Strong organisational and prioritisation skills Ability to remain calm under pressure Excellent communication and relationship-building skills Full driving licence and access to a vehicle IT confidence (Microsoft Office / CRM systems) Highly Desirable: Experience in care coordination or scheduling within domiciliary care Experience mentoring or supervising Care Professionals Understanding of CQC compliance requirements Additional Information The Right Person Will Be: Person-centred and quality-focused Resilient and solutions-driven Organised and detail-oriented A strong communicator Committed to delivering exceptional standards of care Date Advert Closes: 15 March 2026

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Responsibilities

This key operational role involves managing a portfolio of clients, overseeing ongoing care, conducting new client consultations, and creating and auditing digital care plans. The coordinator will also support and mentor Care Professionals, ensuring high standards of person-centred support are consistently delivered.