Care Coordinator at Home Instead Senior Care Etobicoke Mississauga
Ballymena, Northern Ireland, United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

27 Jan, 26

Salary

26000.0

Posted On

29 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

IT Systems, Microsoft Office, Organization Skills, Attention to Detail, Communication Skills, Care Coordination, Scheduling, Recruitment, Care Plans, Regulatory Compliance, Team Collaboration, Administrative Support, Flexibility, Client Needs Assessment, Diversity and Inclusion, Time Management

Industry

Individual and Family Services

Description
Company Description Company Description Our office is located in the Pennybridge Industrial Estate and our mission is to brighten the lives of clients giving them a sense of purpose, wellbeing & worth. This role will play a vital part ensuring that our clients receive the best in high quality care and support the growth of our business. Job Description Job Description We are recruiting for a Care Support Co-Ordinator with a care background to join our team in Ballymena. Job Purpose As Support Coordinator you will provide comprehensive administrative support to the Manager and ensure the effective operation of administrative systems and processes. To co-ordinate the scheduling of services to ensure the highest quality service to meet the needs of our clients. The Role Work with and under the direction of the Manager Contribute to the monitoring and review of care packages Responsible for all aspects of office administration activities whilst being reactive to the needs of the service, to include Co ordinating a team of Carers Ensure Client schedules are matched to their needs, and continuity of care is maintained where possible Manage correspondence by responding to emails or telephone enquiries in a timely manner Contribute to the effectiveness of the team through supporting effective communication systems, attendance at team meetings, and contributing to team processes. Maintaining effective systems ensuring that all databases are kept up to date in line with policies and procedures Liaise with the Care teams to ensure sufficient staffing levels for resourcing new and existing care packages Support the recruitment and pre-employment checks processes where appropriate Ability to update, review and implement Care Plans Ensure compliance with RQIA regulations To ensure adherence with Home Instead’s Equality, Diversity and Equal Opportunities Policy Carry out any other duties deemed necessary for the successful operation of the business Team Leader / Supervisor role Essential Criteria Good working knowledge of IT systems with experience of Microsoft Office, with the ability to learn and adopt modern technologies where appropriate Excellent organization skills with the ability to prioritize Keen eye for detail and the ability to work accurately under pressure Self-motivated and able to work flexibly Excellent written and verbal communication skills Desirable criteria Experience in delivering training to key staff but not essential Knowledge and understanding of the needs of older people and people with physical heath and disabilities Experience working with scheduling systems in a Domiciliary care environment but not essential Qualifications A minimum of 2 years paid or voluntary experience working with older people and or physical health and disabilities in a Care capacity Either be or in a position to register with NISCC or be already registered Successful applicants will be required to register with the Northern Ireland Social care council Be prepared to work in a flexible manner Hold a Full valid driving licence and access to your own car is required. Additional information Hours: 37.5 hours per week (Monday to Friday 9:00am to 5:00pm) Contract: Full-time, Permanent Pennybridge Industrial Estate Salary: Commencing on £22,000 - £26,000 per annum depending on experience If you have a passion for caring and the motivation to help us achieve our ambitions, we would love to hear from you. We encourage applications from all sections of the community as we want to reflect the neighbourhoods in which we work. Home Instead is committed to safeguarding and promoting the welfare of adults and expects all staff to share this commitment. This role is subject to AcessNI enhanced disclosure check. Additional Information If you have a passion for caring and the motivation to help us achieve our ambitions, we would love to hear from you. We encourage applications from all sections of the community as we want to reflect the neighbourhoods in which we work. Home Instead is committed to safeguarding and promoting the welfare of adults and expects all staff to share this commitment. This role is subject to DBS enhanced disclosure.

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Responsibilities
The Care Coordinator will provide comprehensive administrative support to the Manager and coordinate the scheduling of services to ensure high-quality care for clients. This role involves managing correspondence, maintaining databases, and ensuring compliance with regulations.
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