Care Coordinator (Hybrid Work Schedule) at Arapahoe County

Aurora, Colorado, United States -

Full Time

Start Date

Immediate

Expiry Date

17 Apr, 26

Salary

44.64

Posted On

17 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Care Coordination, Case Management, Communication Skills, Cultural Competence, Harm Reduction Principles, Trauma Informed Care, Behavioral Health, Substance Use Treatment, Infectious Diseases, Client Advocacy, Resource Directory Management, Program Evaluation, Professional Development, Record Keeping, Transportation Coordination, Community Outreach

Industry

Government Administration

Description

Job Number: 340 Salary: $29.76 - $44.64Department/Office: Public Health Division: NursingLocation: 15400 E. 14th Pl., Aurora, CO, 80011Job Type: Hourly Full-Time Posting Date: 01/17/2026 Closing Date: 02/17/2026 The Arapahoe County government serves its communities in ways both obvious and obscure. As the beating heart of local and regional government, we’re here for our neighbors on their best days—and their worst. We share our residents’ goals of preserving our quality of life and strive to be the place we’re proud to call home.GENERAL DESCRIPTION OF JOB: The Care Coordinator will be responsible for care coordination for clients accessing syringe exchange and testing services in the Harm Reduction and HIV Prevention program. Care coordination will consist of linking clients to infectious disease treatment, substance use disorder treatment, and mental health treatment (including behavioral healthcare).DUTIES: Collaborate with clients to develop, implement, and revise individualized case management treatment plans and monitor progress toward case management goals. Follow up with all clients whose screening results indicated the need for assistance with infectious disease (HIV/HCV/STIs) treatment, substance use treatment, and behavioral health care. Assist clients in making appointments and coordinating transportation to appointments. Participate in program, agency, and external meetings as well as trainings to support professional development (i.e., trauma informed care, mental health first aid, etc.). Assist in fixed site/street/mobile outreach as well as internal and external events when appropriate. Maintain accurate and detailed participant records including following HIPAA protocols. Maintain appropriate boundaries with participants, observing all confidentiality and HIPAA/Arapahoe County policies, procedures, and protocols. Maintain an updated resource directory for referrals to services providers and maintain relationships with key partners. Advocate for client, addressing and resolving any external barriers to treatment within reason. Provide short term case management until client is stabilized in/finished with treatment and identified goals are achieved. Engage in program evaluation activities, including ongoing dialogue with participants and other stakeholders to continually improve the location and delivery of our services. REQUIREMENTS: Emergency Preparedness and Response Responds, as required, to support public health emergencies, incidents, and events. Employee participates in all exercises and drills on emergency preparedness and response, as required. Completes trainings identified as appropriate for this level employee and initiates corrective actions and responses pursuant to Federal, State, and Local laws, statutes, and regulations. Skills, Abilities and Competencies: Excellent written and verbal communication skills, along with the ability to provide scientifically supported, data-driven, educational, persuasive presentations and documents for internal and external audiences. Ability to establish rapport and maintain effective communication with culturally diverse populations from a wide range of life circumstances and backgrounds. Familiarity with harm reduction principles, trauma informed care, active listening, and person-centered care. Deep understanding and passion for helping individuals with substance use/behavioral health complications. Working knowledge of issues relevant to substance use, infectious diseases such as HIV/HCV/STIs, and behavioral health. Behavioral Competencies (these are required for all positions at ACG): Accountability Accessibility Inclusivity Integrity Education and Experience: Bachelor’s degree in public health, nursing, social work, human development, or related health profession. 2+ years of relevant public health experience and/or experience working with underserved communities. Any equivalent combination of education and work experience that satisfy the requirements of the job will be considered. Preferred Education and Experience: One or more years of professional and/or lived experience in harm reduction and/or substance use work. One or more years of providing direct client services. Preferred bilingual (Spanish speaking) Pre-Employment Additional Requirements: Must successfully pass pre-employment testing which includes an acceptable motor vehicle record (MVR) and background check. (other options: Physical capabilities examination, drug screen, polygraph) Possession of a valid Class “R” Colorado Driver’s License or the ability to obtain one within two weeks of appointment. WORK ENVIRONMENT: Work is frequently conducted in community settings and outdoor elements, with travel to other locations or outside agencies to provide program services or attend meetings. Case manager will also work in an office setting. Continuously works closely with co-workers and clients. PHYSICAL DEMANDS: The following are some of the physical demands commonly associated with this position. Spends 50% of the time sitting and 50% of the time either standing or walking. Occasionally lifts, carries, pulls or pushes up to 20 lbs. Occasionally uses cart, dolly, or other equipment to carry in excess of 20 lbs. Occasionally climbs, stoops, kneels, balances, reaches, crawls and crouches while performing office or work duties. Verbal and auditory capacity enabling constant interpersonal communication through automated devices, such as telephones, radios, and similar; and in public meetings and personal interactions. Constant use of eye, hand and finger coordination enabling the use of automated office machinery or equipment. Visual capacity enabling constant use of computer or other work-related equipment. Definitions: Occasionally: Activity exists less than 1/3 of the time. Frequently: Activity exists between 1/3 and 2/3 of the time. Constantly: Activity exists more than 2/3 of the time.At our core, we believe our people are the key to fostering equality and innovation, as well as a work culture where everyone belongs. Our strategic plan is grounded in health equity and is the heart of everything we do in public health. We are bringing together people from diverse backgrounds, experiences, and perspectives to better advance community health. Recently, we became Colorado’s first Local Public Health Agency (LPHA) to be recognized as an Age Friendly Public Health System. We are dedicated to building a workforce that proudly reflects the county we serve. Everyone starts somewhere, so even if you feel you're missing a few preferred qualifications, please apply if you’re passionate about the position! ** Arapahoe County does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, genetic information, sexual orientation or any other status protected under the law. It is our intention that all qualified applicants be given equal opportunity in any term, condition, or privilege of employment and that selection decisions are based on job-related factors. Arapahoe County is committed to making employment accessible to persons with disabilities. ** In accordance with Senate Bill 23-058, applicants understand that Arapahoe County will not request or require the applicant to include their age, date of birth, or date of attendance/graduation date on the initial application. Applicants understand that Arapahoe County can request or require an individual to provide documentation including copies of certification, transcripts, and other materials created by a third party. The applicant understands that the applicant can redact, if they so choose, information that identifies age, date of birth, or dates of attendance/graduation from an educational institution on those requested/required certification, transcripts and other materials created by a third party.

Responsibilities

The Care Coordinator will manage care coordination for clients in the Harm Reduction and HIV Prevention program, linking them to necessary treatments. Responsibilities include developing treatment plans, assisting with appointments, and maintaining participant records.