Care Coordinator: Directly impact and enhance the quality of careYou
Skilled scheduler passionate about people and efficient operations, ensuring timely, reliable client care and empowering caregivers with purpose. Adept at solving logistical challenges, supporting team members, and developing effective systems to manage schedules and improve lives. Proactive individual with innovative ideas and a drive to implement them, eager to contribute to operational excellence and standardize best practices in the Care Coordinator team.

UsWe’re Kindred Home Care, a mission-driven, fast-growing company that’s redefining what it means to deliver care at home. From 200,000 hours of care in 2013 to over 1.3 million hours in 2024—we’re scaling fast and staying personal.Our team is small, scrappy, and obsessed with impact. No bloated org charts or endless meetings. Just smart, fun, driven people working hard to reach a huge goal: 4 million hours of care by 2030.What’s In It For you

• Purpose that matters: Make a real difference in people’s lives by ensuring timely, reliable care for clients – and a meaningful experience for caregivers.
• Room to grow: Contribute ideas, streamline processes, and help shape what great care coordination looks like as we expand into new markets.
• Flexibility & autonomy: Thrive in a hybrid role that gives you ownership over your day, your schedules, and your impact.
• Supportive culture: We collaborate, move quickly, and lead with empathy – no bloated org charts or red tape.

What You’ll Do

• Build & maintain smart, efficient caregiver-client matches.
• Ensure timely caregiver and client onboarding.
• Maintain high client patterning with efficient caregiver allocation.
• Own proactive long-term scheduling and manage caregiver availability.
• Take ownership of fulfilment, inactive accounts, and ensure timely approvals.
• Complete virtual assessments and scheduling follow-through.
• Provide excellent customer service via Client & Caregiver Check-Ins.

What You Bring

• Experience that translates: 2+ years in scheduling, staffing, customer service, or coordination – fast-paced and high-volume is your comfort zone.
• Health or human services background: Education or practical experience in care, social work, or community services.
• Bilingual fluency: Confident in both French and English (written or spoken); other languages are a bonus.
• Operational agility: You adapt quickly when plans shift and thrive in environments where every day looks different.
• Detail-driven: Accuracy matters. You’re organized, precise, and catch what others might miss.
• Client-first mindset: You build trust with families and caregivers through clear, compassionate communication.
• Tech-comfortable: Confident using scheduling tools, CRMs, and digital platforms to stay efficient and in control.
• Collaborative and solution-focused: You work well across teams, own your outcomes, and step up to solve problems before they escalate.

We are committed to diversity, equity, and inclusion. Our company values the diversity of the people it hires and serves. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or marital status.
Seeking an individual to infuse our care operations with reliability, precision, and genuine empathy.Apply now to join Kindred as our next Care Coordinator!We thank all applicants for their interest!
Job Types: Full-time, Permanent

Benefits:

• Company events
• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• Mileage reimbursement
• Paid time off
• Vision care
• Work from home

Experience:

• scheduling, staffing, customer service, or coordination: 2 years (required)

Language:

• French (required)

Work Location: Remot

• Build & maintain smart, efficient caregiver-client matches.
• Ensure timely caregiver and client onboarding.
• Maintain high client patterning with efficient caregiver allocation.
• Own proactive long-term scheduling and manage caregiver availability.
• Take ownership of fulfilment, inactive accounts, and ensure timely approvals.
• Complete virtual assessments and scheduling follow-through.
• Provide excellent customer service via Client & Caregiver Check-Ins