Are you passionate about delivering high-quality care and making a real difference in people’s lives? We’re looking for a proactive and compassionate Care Coordinator to join our growing home care team and help us continue to provide exceptional support to people in their own homes.

ABOUT US

At Lidder Home Care, we’re passionate about making a real difference in people’s lives—and that starts with our team. As part of the respected Lidder Care Group, we’re looking for dedicated, compassionate individuals to join us in delivering high-quality care to people in their own homes.
Whether you’re experienced or new to care, we offer full training, ongoing support, and real opportunities for career progression.

THE ROLE

As a Care Coordinator, you will be at the heart of our operations, ensuring our clients receive the care they need when they need it. You’ll be responsible for organising care schedules, liaising with care staff and clients, and helping to maintain the smooth day-to-day running of our service.

KEY RESPONSIBILITIES:

• Create, manage and monitor rotas via an electronic rota (Careplanner) to ensure all client care visits are covered.
• Build and maintain strong relationships with clients, families, and care staff. This is achieved by undertaking regular telephone assessments, which monitor the service users’ satisfaction and care worker performance.
• Support with staff recruitment, training, and supervisions.
• Respond promptly to setting up new care packages or changes in care packages and any emergency situations.
• Work closely with the Registered Manager to ensure compliance with CQC standards.
• Effective communication with a wide range of individuals, including appropriate professionals, clients and the organisation’s management, to improve care standards.
• Participate in on-call duties on a rota basis.
• You must be fully flexible, as occasionally you will need to cover out-of-hours calls in the community to address holidays and absences within the business.