About the job

Geriatric Care Australia (GCA) is a mission-driven organisation that provides community specialist healthcare for older Australians. At GCA, we offer every older Australian, irrespective of geographic location, culture, financial status or background, with access to bulk-billed medical care. Despite being a small organisation, we are proud to have grown to provide geriatrician and GP services across Australia!

The Care Coordinator role is an important medical administration role within GCA which ensures care is delivered at the right place at the right time. This includes coordination with our specialist doctors, facilities and GPs while working with patient / carer needs in a compassionate manner.

Perks of working with GCA include:

• Flexible working: work from home 2 days per week (Tues & Thurs) and work from Sydney CBD office 3 days per week (Mon, Wed & Fri).
• Team-based environment: we prioritise work-life balance and are looking for a team player to continue to enhance our culture.
• Mission-driven organisation: we are passionate about Aged Care and delivering new models of care for older Australians.
• Career development: work alongside doctors & healthcare experts and join a team that prioritises learning & development.

Qualifications and experience include:

• Willingness to work in a healthcare environment.
• Excellent written and verbal communication skills, with a high level of attention to detail.
• Ability to communicate with and relate to people from all walks of life.
• Highly organised and demonstrated customer service skills.
• Adaptable and proactive with an ability to work under pressure.

Day to day looks like:

• Coordinating patient appointments, recalls and clinician schedules
• Supporting patients, families and carers throughout their care journey
• Liaising regularly with doctors, facilities and other healthcare stakeholders
• Managing patient documentation, correspondence and practice management records
• Supporting Medicare billing and account processes

If interested in this exciting opportunity please apply, we are looking for the right candidate to start when available and look forward to hearing from you!