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Care Coordinator (Medical Receptionist/PSR) at Pappas OPT Physical and Hand Therapy
East Providence, Rhode Island, United States -
Full Time

Start Date

Immediate

Expiry Date

06 Jul, 26

Salary

0.0

Posted On

07 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Front desk operations, Patient check-in, Patient check-out, Appointment scheduling, Referral coordination, Customer service, Insurance verification, Authorization processing, Payment collection, Billing support, Electronic medical records, Patient registration, HIPAA compliance, Phone etiquette

Industry

Physical;Occupational and Speech Therapists

Description
Overview Pappas OPT Physical and Hand Therapy, a member of the Confluent Health family, is looking for a Full Time Front Desk Medical Receptionist to join our team! Salary: $18-$18.50/HOUR How Pappas Supports You: Competitive salary Employee-centric work culture from the top, down! Medical, dental, vision, STD, LTD insurances Generous PTO 401(k) Employer Matching Free Life Insurance Parental Perks! And more! Responsibilities You’ll Achieve Success By: Managing front desk operations, including patient check-in/check-out, appointment scheduling, and referral coordination, while providing exceptional customer service. Verifying insurance coverage, processing authorizations, and collecting payments to support accurate billing and ensure smooth patient access to care. Maintaining accurate patient records by registering new patients, updating information in the Electronic Medical Records (EMR) system, and preparing necessary documentation. Answering phone calls and assisting patients in a courteous and professional manner while upholding HIPAA compliance and fostering a welcoming healthcare environment. Qualifications Requirements: High School Diploma/GED required Basic office and customer service skills Previous experience in a similar role desired but not required
Responsibilities
The role involves managing front desk operations, including patient scheduling, insurance verification, and payment collection. Additionally, the coordinator maintains accurate patient records in the EMR system while ensuring HIPAA compliance and providing professional customer service.