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Care Coordinator (Medical Receptionist/PSR) at RET Physical Therapy & Healthcare Specialists
Seattle, Washington, United States -
Full Time

Start Date

Immediate

Expiry Date

08 May, 26

Salary

23.0

Posted On

07 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Patient Check-in, Appointment Scheduling, Referral Coordination, Insurance Verification, Payment Processing, Patient Records Management, Electronic Medical Records, HIPAA Compliance, Communication Skills

Industry

Physical;Occupational and Speech Therapists

Description
Overview RET Physical Therapy and Healthcare Specialists, a member of the Confluent Health family, is looking for a Full Time Front Desk Medical Receptionist to join our North Gate team! Salary: ~$21.00-$23.00 /HR How RET and Confluent Health Supports You: Structured training, hands on learning and mentorship, and ongoing support to help you grow both personally and professionally A focus to create a diverse, equitable, and inclusive workplace culture Generous Paid Time Off Industry-leading Medical, Dental, Vision, LTD insurances 401(k) Employer Matching Family Building and Parental Benefits Responsibilities You’ll Achieve Success By: Managing front desk operations, including patient check-in/check-out, appointment scheduling, and referral coordination, while providing exceptional customer service. Verifying insurance coverage, processing authorizations, and collecting payments to support accurate billing and ensure smooth patient access to care. Maintaining accurate patient records by registering new patients, updating information in the Electronic Medical Records (EMR) system, and preparing necessary documentation. Answering phone calls and assisting patients in a courteous and professional manner while upholding HIPAA compliance and fostering a welcoming healthcare environment. Qualifications High School Diploma/GED required Basic office and customer service skills Previous experience in a similar role desired but not required
Responsibilities
The Care Coordinator will manage front desk operations, including patient check-in/check-out and appointment scheduling, while providing exceptional customer service. They will also verify insurance coverage, process authorizations, and maintain accurate patient records.