Care Coordinator – Salisbury Office at Home Instead Senior Care Etobicoke Mississauga

Salisbury, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

17 Jun, 26

Salary

27000.0

Posted On

19 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Coordination, Scheduling, Office Administration, Client Service Delivery, Communication, IT Systems Proficiency, Record Keeping, Prioritization, Recruitment Support, Compliance Monitoring, Staff Engagement, On-Call Participation, Attention To Detail, Interpersonal Skills, Problem Solving, Empathy

Industry

Individual and Family Services

Description

Company Description Location: Salisbury Job Type: Full-time office hours Based: Salisbury Office Salary: £25-27K depending on experience. About Us At Home Instead Andover & East Wiltshire, we are proud to provide high-quality, person-centred care that enables people to live independently in their own homes. Our Care Professionals are at the heart of everything we do, and we are committed to creating a supportive, rewarding workplace where both clients and staff can thrive. We are now looking for a dedicated and organised Care Coordinator to join our Salisbury office and play a key role in supporting our growing team. Job Description About the Role This is a varied and fast-paced role where you will be responsible for the smooth day-to-day running of the office while ensuring exceptional service delivery to our clients and Care Professionals. You will act as a central point of coordination, helping to maintain high standards of care and operational efficiency. Key Responsibilities Operations & Office Coordination Manage incoming calls and ensure consistent office cover during working hours Coordinate office schedules, calendars, and daily administrative activities Handle emails, correspondence, and office systems efficiently Maintain accurate client and staff records using electronic scheduling systems Identify and resolve service gaps to ensure seamless care delivery Monitor office supplies and maintain an organised workspace Support client needs, including communication with families Assist with audits of client and Care Professional files Participate in the on-call rota Care Professional Coordination & Support Coordinate training, inductions, and team meetings Support recruitment activities including job advertising and interviewing Manage onboarding processes, DBS checks, and references Maintain staff compliance, records, and documentation Monitor scheduling systems and staff activity logs Organise staff engagement initiatives, including annual staff surveys Ensure regular supervisions, appraisals, and support visits are scheduled Provide ongoing support and recognition to Care Professionals Qualifications About You We’re looking for someone who is: Experienced in a coordination or scheduling role (care, logistics, or similar) Highly organised with excellent attention to detail Confident using IT systems (Microsoft Office/Google Suite and CRM systems) A strong communicator with excellent interpersonal skills Able to work both independently and as part of a team Calm and effective under pressure with strong prioritisation skills Positive, resilient, and solution-focused Empathetic and emotionally intelligent Additional Information Why Join Home Instead Andover & East Wiltshire? Be part of a caring, community-focused organisation Work alongside a supportive and experienced team Make a genuine difference in people’s lives every day Opportunities for ongoing development and career progression Join a company that values and recognises its Care Professionals Please note that this job is subject to Enhanced DBS check and reference with a Right to work check as part of the onboarding process. Apply today to become a key part of a team that truly cares, click apply now or call us on 01672 556300. Date Advert Closes: 30 March 2026

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Responsibilities

This varied and fast-paced role involves managing the smooth day-to-day running of the Salisbury office while ensuring exceptional service delivery to clients and Care Professionals. Key duties include coordinating office schedules, handling administrative tasks, maintaining accurate records, and supporting the Care Professional team through coordination of training and compliance.